GIANT is a store with friendly staff and affordable prices, often described as a favorite. It is generally seen as clean, organized, and well-stocked, with plenty of parking and efficient self-checkout options. Many customers appreciate the holiday promotions like free hams and turkeys. However, several significant issues are noted. The meat selection is frequently criticized as horrible, with steaks reported as tough and chewy, and a lack of specific turkey parts. Problems with expired products are common, including items like pretzels and packages of beef where containers are sometimes bloated. Furthermore, one employee in the beer and wine section is consistently cited for insulting and frustrating customer service behavior.
