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October 2023 by Joseph Funaro
switched from CVS to Giant and couldn't be more happy with the customer service at Giant Pharmacy. Employees are always courteous and diligent.
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August 2023 by Althea Donovan
The pharmacists are kind, patient and knowledgeable.
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November 2022 by karen cavin
Great helpful staff. They get 5 stars!Giant Pharmacy Corporate gets 2 stars: I was removed from the prescription texting alerts last January. After repeated inquiries and the excellent staff trying to get me and others back onto the texting service, I still have to call them and bother the overworked staff to find out if my medication refills are done...my husband takes multiple prescriptions and this means I am calling sometimes 2x a week...This should not be. Customers should be able to get back into this service...this would be called good customer service.So I will use 3 stars here.
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February 2022 by T S
Very nice services
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September 2020 by Jennifer U.
Love this store. I've been going here every week for years. Not joking but I probably spend about 15 grand there every year. I have to say that all the employees are super, except for one. Every time I go to the deli counter there is this one lady behind the counter who always yells at me for using the kiosk. I mean this happens EVERY time she is there. She yells at me that she is so backed up and tells me not to use it. Even if I say it is ok, ill be shopping over the next hour she doesn't want to hear it. She did this today as I was shopping at about 5:00 pm. I was so fed up with her and didn't want to argue back, I told her to not worry about it and just continued with my shopping and skipped the deli. When anyone else is working the counter I never have a problem, but Ive had quite a few run ins with her, I just dont get it. I dont want to come across like a mean person and go to the courtesy counter but I just can't beleive im the only person she snaps at constantly??? Whats the point of the kiosk if im being told not to use it, isn't that part of her job? Like I said a really love shopping here but I wish management would pay attention to who's working in the deli coumter. If she is that overwhelmed that she is yelling at customers and taking her frustration out on us, if they need to look at her if she has a problem herself,, or if nothing else, their staffing schedule. From now on ill get my deli orders from somewhere else, I don't need to be berated my her in front of other people in the store.
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April 2020 by Joe N.
Shieba and Carla front door cart sanitizers and greeters are always so happy and so kind. Always welcoming the customers with a smile as well as making everyone feel safe. Thank you so much. Nothing better then to be greeted with a smile.
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February 2020 by Robin
Great staff!
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October 2019 by Janet L.
Beyond burgers are located in the meat department. I have requested the plant based products be moved to the "health food" aisle there is space. If you are not eating meat why would you want to acquire plant based items in the meat department. Obviously this decision to place plant based food items in the meat department was made by someone that knows nothing about plant based lifestyle. I have mention this to at least two managers and three employees. Additionally the only reason I did find them after waiting and looking for over a month in the area I thought they would show up, the tofu and other plant based products, I finally asked a worker and he helped me find them. We where both shocked to see them next to raw hamburger. Whoever made this decision you are wrong.
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June 2019 by Leonel Parada
The attention is good, responsible in the medicines and at a low cost!
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December 2018 by Thomas Veitch
Nice ppl
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February 2018 by Beth Welsh
Good service , just not consistently good. Depends on the employees working when you go or call.
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September 2017 by Tracey Iverson
This store is big and spacious. They have a wonderful bakery and deli. Their vegan section is one of the most diverse I have seen. The employees are helpful and courteous and always willing to go the extra mile. I shop here on a regular basis and would recommend this grocery store over most others in the West Chester, PA area.