Hertz Car Rental - West Chester - Paoli Pike HLE
Car RentalHours:
1528 Paoli Pike, West Chester PA 19380 Hours
About Hertz Car Rental - West Chester - Paoli Pike HLE
Hertz Car Rental - West Chester - Paoli Pike offers a wide selection of vehicles for rent, including luxury and sports cars, SUVs, EVs, vans, and trucks. Customers can book online or through the Hertz app for a convenient rental experience. The location is known for its helpful staff, particularly Jezel, who remains calm under pressure and answers all questions patiently. Several reviewers had positive experiences at this location, noting the prompt service and clean, well-maintained vehicles. One customer was initially skeptical after reading previous reviews but was pleasantly surprised by the smooth rental pickup process and the quality of the 2025 7-seater they received. However, some customers have reported difficulties in reaching the location by email or phone, with one person indicating that they had not received a response regarding a maintenance issue with their rental car. Another reviewer mentioned that the location could use more help to handle the high volume of customers. Overall, Hertz Car Rental - West Chester - Paoli Pike appears to provide a generally positive rental experience, with helpful staff and well-maintained vehicles, though some customers have faced challenges in communicating with the location.
Most Recent Reviews
September 2025
Very bad service. The lady didn't let me explain. I already had my reservation made. I don't recommend this place. Bad attitude. They have problems at home and come here to vent their anger.
September 2025
Terrible service
Lying and not available in phone
Drove 4 hours for no reason
Stay away from them!!
September 2025
Have sent emails called several times but no response yet and was told email is d quickest way to get across… ur car is showing maintenance required, sent emails immediately cuz that means oil change is needed but no response since ,I am writing this for future reference so I won’t be charged
More Comments(124)
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