Lara Ross - State Farm Insurance Agent is highly praised for providing excellent customer service and professional, personable staff. Customers appreciate the team’s ability to find suitable insurance packages and explain coverage options clearly. Many mention the friendly and respectful attitude of the employees, making clients feel valued and cared for. The office is consistently described as professional, with rates that are competitive, especially with programs like Drive Safe and Save. Clients have been with the agency for many years, highlighting the personal touch and ongoing commitment to their clients. The agent and her team go beyond just offering insurance; they demonstrate genuine care through personalized gestures like holiday cards and handwritten notes. Overall, Lara Ross’s office is seen as a trustworthy, caring, and reliable choice for insurance needs, delivering top-notch service and fostering long-term relationships.
This team is so awesome. Lara, Wilsie, and Lauren, are the definition of great customer service, truly a class act, they go above and beyond, and it is truly appreciated!!!
May 2026
I’ve worked with Lara on two renter policies. Rates are pretty good and she’s fast, friendly, and will get you just what you need. She’s covered policies for me in west Chester and now Pittsburgh. Easy agent to work with.
April 2026
Lara Ross-State Farm is truly a top shelf insurance agency!! Everyone at the office is so kind, patient and helpful. No need to look anywhere else for all of your insurance needs!