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February 2024 by Lrichardson R.
First - the bad reviews on this site are about the CVS Pharmacy, not the actual Minute Clinic. Someone should fix that discrepancy. The Minute Clinic staff has been great. I have been here personally for illness, and taken my children also. The Nurse Practitioner Alyssa Micken was great. She was thorough, explained everything in an easy to understand fashion, and wasn't fast to just write a prescription for what was a viral infection, which I respect in today's RX happy world of medicine. She recommended other solutions which got me on my way to recovery. The tech that ran the tests was thorough also, and explained what she needed to do. I recommend this location.
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October 2023 by Susanne R.
Worst pharmacy ever. The list of their incompetence and terrible service is too long to list here. Just stay away.
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July 2023 by Caitlin L.
I was hesitant to go to the MinuteClinic with the reviews but they had an appointment within 2 hours so I tried it. My appointment was at 2:30 and I was out by 2:50. The MA was efficient and the CRNP, Alyssa Micken, was kind and knowledgeable. She said she had started recently so hopefully the reviews will get better!
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February 2023 by Carla R.
We've been going to this CVS (760 Miles Rd)for 30 years. Ever since Covid hit this pharmacy has been getting worse and worse. Their app is always incorrect. They show a script is ready for pickup and you go and they have no script ready. They have a revolving door for employees. I kept thinking they would get better after covid but they are getting worse. The management is horrible. I'm pulling out all of my family's scripts. I just don't have hours a week dealing with their incompetence. I get a text that my prescription isn't covered, i call my insurance company and they say it is, then my AP shows I have a small copay, The next day I do to pick it up and they say it wasn't refilled. It's like this constantly. There is one good employee, Jenni, a pharmacist that was having to fill scripts and run the register because they were short staffed. They can't keep help which is usually a management problem.
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April 2022 by Nicholas A.
Do you have an extra hour to wait for your prescription? Do you have a tolerance to deal with incompetent employees that SHOULD know what they're doing? THEN THIS IS THE PLACE FOR YOU! Come on in and wait in line to wait in a chair and watch unqualified pharmacists claim they are "preparing" your order for over an hour. Outside of closing the drive-thru because they are "short staffed", THE absolute rudest people running the counter. They really make me understand how much they hate their job and hate being there. Yikes. There are no other words. Whoever is running this pharmacy should get employees that know what they're doing Monkeys would be better
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October 2021 by Deborah G.
Still poor servic. takes them 2 days to get a basic, common prescription ready. Staff is not efficient or organized.
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January 2020 by C R.
I have been going to this CVS for years because CVS is a referred pharmacy with my insurance. Up until recently I hated going there, the staff was rude and they didn't seem to care if you came there or not, but it's closest one to my house. The last three times I've been there things have changed. The staff is so friendly and helpful. The store it's self seems more organized, the people at the pharmacy are so accommodating, making sure you understand everything. Before they seemed so rushed. Don't know what happened, but it's all good.
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December 2019 by Savannah V.
Absolute worst pharmacy staff!! Extremely unprofessional and rude. Need to be retrained in customer service etiquette. Got email that my script was ready, arrived and told me 20 min wait. Came back an hour later and the woman in drive through told me it still wasn't ready. Told me to pull over and wait with an attitude? Not to mention my scripts have been incorrect several times. Done with this place!!!
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April 2018 by Edie B.
Waited 40 mins for someone to open a window in drive thru when there was 6 people behind me. Was told my prescription was ready by text and then i was told to come back tomorrow.
