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November 2023 by Neil S
Needed to have a large, heavy entertainment center from the last century removed and Junk U did a great job. They arrived when they said they would, were quick, efficient and careful, and charged a fair price. A top notch experience.
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November 2023 by Lorraine Law
We had a great experience with removal of an old refrigerator! The crew was very professional and quick! We would definitely use Junk U again!!
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November 2023 by Shanon Ousey
From the first phone call about what I needed done, to the guys that came was excellent! I needed a sofa and love seat cut up and moved out my apartment. The building is old there are tight spaces. They cut them up and moved them with ease. They also took my old broke vacuums, old carpet, and moved furniture to other rooms for me. I was not there my dad over saw everything. He said these guys moved swiftly. They were in and out in little over an hour. Now I will be ready when my new furniture is delivered. I can't say more then these guys rock! I will recommend to everyone!Service: Junk removal
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October 2023 by Hannah Steem
Dillon, Steve and their associates were an absolute pleasure! They showed up on time, did an amazing job cleaning out 42 years of my life from my South Philly home. They were pleasant while working. They were thorough and effective during my three day crunch before settlement. What would have taken me 3 weeks they accomplished in two days. Junk U is very responsible and completely priced. I would use them again and highly recommend them.Ann Stimmler-ArentzenSouth 13th StreetPhila paServices: House & garage cleanouts
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August 2023 by Peter L.
Junk-U cleared out our 2 storage units, which needed to go to the dump. They sent a man to evaluate the job last week, so I expected them to send a big enough truck to do it, or 2 trucks, but no, they sent 1 small truck. Then they said the nearest dump was closed, so they'd have to drive 45 minutes to the other dump. This left us waiting an extra 2 hours. Then they told us they don't leave the unit "broom clean," which is required by the storage place, so we'll have to make arrangements to have that done too. Then I paid online by credit card, only to see that they added a whopping $16+ to the price for using a credit card, which they never said in advance. So altogether, adequate but not really professional service.
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July 2023 by Lorie Shane
We had Junk U remove some large heavy furniture from our 2nd floor bedroom along with a garage and basement full of junk. They came the same day we called for a quote, carried everything out to the truck, and were very friendly and professional. And it didn’t cost that much more than renting a dumpster would have been! I highly recommend them!Service: House & garage cleanouts
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June 2023 by C P
Great pricing and professional employees who did a good job of dismantling a hot tub for removal. Two hours past the scheduled window of arrival and left a bit of trash on the ground but overall I would recommend this company to my family and friends. Communication with the company representative was through text messaging and they were very responsive.Service: Junk removal
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June 2023 by Vishnu Chittari
I had used these movers in 2022, and they ended up breaking a lot of our christmas ornaments and also ended up losing a briefcase that we had. Even after several phone calls, and police reports they just claimed they lost it and said they must have delivered it to a different address or something. I was extremely disappointed and honestly sad they "lost" it. I hope they had fun stripping it and selling the contents of it. Thanks for allowing us to lose such precious ornaments and other old jewelry we had.They also absolutely had 0 repercussions for this and never even really followed up with us funnily enough. But what else can you expect. We lost 1000s of dollars worth of items but instead of doing anything they just got away with it. Love the trust factor here :)Theres other movers out there, dont use this. The movers themselves turned out to be scummy and the company.Service: House & garage cleanouts
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June 2023 by Anthony Bucci
We had our old hot tub removed; Steve and his crew did a great job, and cleaned up the entire area when they were finished. The cost was fair, and the result was great. Would use them again.
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June 2023 by Joseph Kozeniewski
Poor experience during and after the job. Workers arrived, I showed them what was to be removed, and they went to work. When they finished, they had only removed about half of what we agreed on. When I asked them to finish the job, I was told the truck was already packed up and they were leaving. I know an estimate isn’t exact, but they also charged me almost double what I was told on the phone. The workers were aggressive about getting a tip—had to be cash, I wasn’t supposed to add it to the credit card—when they hadn’t even completed the job I hired them for.I called the owner the next day to explain my dissatisfaction and ask if there was any way he could make it right. He promised to call back the next day to discuss. It’s 3 weeks later and I never heard back.Bad service all around. Not recommended.Service: Junk removal
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April 2023 by Michele Coleman
I highly recommend Junk U to anyone who needs furniture moved, removed or things cleaned out. Perry and Josh were amazing. Very professional and very personable. They were on time and fast. This is the second time I have used Junk U and they were just as dependable this time. I highly recommend them for anything you might need. It is also very affordable.Services: Furniture removal
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April 2023 by Jeff Ogren
Junk U removed approximately 15 large metal filing cabinets from our law firm. The staff was friendly, professional, and experienced and was able to negotiate tight corners and long staircases with ease. We will definitely use Junk U again!Service: Furniture removal
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February 2023 by Yonathan Kebede
Let me preface saying that I’ve moved several times and have used various companies for moving across state lines. This company was very responsive at the beginning and gave me a quote right away. I had items in a temporary apartment (corporate housing) and storage. So to best the best and accurate quote I requested a supervisor to come in person to look at the items that I have. They suggested 4 movers and two trucks and agreed with the plan.Day of moving they apparently brought a 5th person and two trucks and I found out after the fact that I paid for that extra labor. Additionally they lost the leg/frame for my daughter’s bed that rendered it useless. Upon calling them, they offered me $20 when obviously the bed costs a whole lot more. But they have their policy which I agreed to but hoped they wouldn’t lose a crucial piece of a large item.All in all, the actual movers were great but the company is sneaky with their quote/estimate and their customer service is only to reached via writing. Wouldn’t use them on the future.Service: Local moving
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January 2023 by Annette Weintraub
The movers from this company were excellent. I had them move a couch from my first floor to the basement and they were right on time to do that and did it cleanly and efficiently. They also went out of their way to help my family move a piece of furniture from my son's house to my house. Very accommodating. I would definitely recommend them and use them again.
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January 2023 by Bonnie o
Once I emailed for a quote, I received a quick response. Pick up arrangements were made. The crew that came to do the job was very professional and courteous. They made sure that we were happy with their service. I highly recommend this company.Service: Moving-related junk removal
