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March 2024 by Beth Long
Love this company. I need one closer to my house!!! I drive 45 minutes just to buy here!!
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February 2024 by Mike Stearly
Great people that work there went there for some pretzels and I was talking to Jimmy and think he is the owner and gave me a sausage pretzel and some cheese steak pretzels to try they got my business whenever I need
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December 2023 by sharon bones
I have always loved the pretzel factory but today was just so amazing, clansi who was the girl who helped me was super informative and so helpful and so unbelievably sweet. So hard to come by these days, it’s almost unreal. I would recommend going to this pretzel factory over any of the others because of customer care alone!
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August 2023 by Kristina Lapsker
Great experience and best pretzels
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March 2023 by DM H.
Consistently top quality products and personnel.. . Even when under seige on Super Bowl Sunday. A big "Thank you" to them!
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December 2022 by Tom Lawless
Got a bunch of pretzels for the game. Was top notch service. Hot and fresh food. Never any issues or problems. Thanks for making game day fun
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December 2022 by kiersten williams
Love that location has a drive through and pretzels were nice and warm. Customer service was great!
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December 2022 by Old Man
Same great Philly factory pretzels and you don't even have to get out of your car! Drive-Thru!!
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November 2022 by Robin C.
This was the first time I have been to a Pretzel Factory. It didn't disappoint. Pretzels were reasonably priced and I got a tub of cheese as well. They were a perfect addition to our Phillies watch party. Employees were friendly too.
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October 2022 by Fran Vernon
Hands down the best pretzel place! I live 5 minutes from another Philly Pretzel Factory and go 30 minutes away to get pretzels at this location. The pretzels are THAT much better. The staff is friendly and courteous. The owner couldn’t be nicer.
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June 2022 by Tina Marie
Awesome customer service!
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June 2022 by Lisa Wilk
Needed a quick ‘snack’ to bring along and who doesn’t love pretzels!! Went through drive-thru which was quick and easy! Inquired about best sauce to get and staff couldn’t be more helpful! Even left with a few minis for myself! ? thanks - I’ll be back!
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June 2022 by Nicole Farmer
Pretzels are amazing but everytime I go to get one they are closed. Their hours are completely unreasonable for any working parents or students coming home from after school activities.
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April 2022 by Ralph Cim
Great staff, fast friendly and efficient service.
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April 2022 by Jackie W.
Worked with Jim, the owner, to order 400 pretzels for a charity event. He was friendly, accommodating and supportive. Order was ready on time & delicious! Give them a try for your next event, and you won't be disappointed. Jim supports our community, which is a huge benefit when choosing who I shop with.