Public Storage in West Chester offers a convenient and hassle-free storage solution. Reserving a unit is free, with no commitment required. Customers can use the online eRental option to skip the counter and go straight to their storage unit. The staff provides the same personal attention that the company has been known for over the past 50 years.
Reviewers praise the excellent service at this location. Employees like Dom and Don have been described as very helpful, professional, and patient in assisting customers, whether it's explaining insurance plans, answering questions, or addressing maintenance needs. Madina, in particular, has been commended for her outstanding customer service and deserving of a promotion.
Overall, customers have had a great experience at this Public Storage facility, finding the staff to be knowledgeable, accommodating, and reflective of the company's strong commitment to serving the community.
Madina is amazing she genuinely cares about her job. She also cares about her customers and when things go wrong every other store close by will call her and she will not only help them put also get so many other tasks done simultaneously. The facility is cleaner and more well managed than I have seen it in 6 years.
September 2026
Marina was absolutely amazing! Super friendly and extremely helpful. I’m moving out of the state for a while and she gave me the reassurance for my items safety!
September 2026
Marina was a great help and very pleasant and I appreciate her help. Very nice person to deal with TY!
