The UPS Store in West Chester offers expert packing, shipping, printing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. Customers report quick service and a great store with really nice, helpful, and professional people. The staff provides amazing work, great customer service, and greets regulars by name. They help with returns and other services efficiently and promptly. Many choose this store for all shipping needs, noting it is really convenient and worth the service fee, including a package holding option. It is described as the only UPS store they will go to, with friendly drivers and great service overall.
Had some antique brass candlesticks picked up from auction and shipped to me by this store. They packed it carefully in multiple layers, and having bought and shipped auction multiple items over the years, I was impressed by the care they took such that I wanted to shout them out.
July 2025
I recind my review about the drivers here. I mistakenly took it out on them when they arent the ones who update the estimated delivery times. Thats all corp. Drivers are friendly. Its not their fault.
Customer service at the cooperate level is the issue I was having. Not the drivers.
November 2024
This is the best UPS in the area. Great hours, great staff, great parking.
