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February 2024 by Victory Rocca (victoryvic)
Predatory and disgraceful business. I don’t even need to say why because u can read through 90 percent of the reviews here and you’ll see why.
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January 2024 by Maria López
disappointed lack of service this place I'm Hispanic that's why they treat me how they want
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January 2024 by Samantha Lehman
So fast and helpful! Very patient in our stressful situation! Will definitely use again!
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January 2024 by Wyatt Collier
Screw these people. Absolute villains.
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January 2024 by Emily Hassall
If I could give zero stars I would. I got my car towed due to the weather emergency with the snow. My car was parked outside my residence. There was a ticket that I retrieved from my windshield that was under piles of snow after getting my car from this place. I went out to start my car for work and my car was just gone. I called the place and the lady who runs the front desk started yelling at me and hung up the phone. She said to me on the phone, "Well if you could read you could see you can't park here during a snow emergency". My boyfriend calls back and asked when they close and she answers the phone by saying "What do you want?" he asks and she tells him 4:30 and she hangs up. They charged me $200 for having my car towed and it was there for not even two hours. This place had cars piling in... They are robbing people and just pocketing this money. Once I went into the office to make my payment the lady was extremely rude and condescending. I had to wait for my roommate to bring me something for my car and she proceeded to yell at me in the parking lot to get my car off the lot. The tow truck guy was extremely nice and tried to help the situation and she would not stop yelling at me. NEVER GO HERE. Horrible customer service.
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January 2024 by Dj Biff Piner
I own a business on Gay Street. Many of my clients cars were towed at 5pm due to a street party here in town. Problem is that this company will tow your car even when they are not open. Meaning that if your car is towed after 5pm you have to wait til 9am to retrieve it. I think that if your company wants to be in the 24 hour towing business like the big boys you should at least be open 24 hours. Seems like a scam to make you pay more fees.
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January 2024 by Jeremy Bregermann
They improperly tow vehicles and I suspect my shocks have been damaged as a result.
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January 2024 by ———————— Aerfgfyggcgjj
Very rude people and they will over charge you
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December 2023 by Jo
Picked up my vehicle this morning; a $225 charge from the previous evening. Asked for the reason it was so exorbitant, the 'gentleman' who wouldn't provide his name proceeded to swear & become extremely belligerent to the point where I feared for my safety. He locked the doors as I was contacting the authorities ... disgraceful & very very concerning
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November 2023 by jhilks
The woman that works here is a sad excuse for a human being. So miserable. Called my husband a smart *** AFTER he paid the fee and was just trying to ask her a genuine question. I have never met someone so quick to be defensive. Just awful and sad.
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October 2023 by caroline taddei
Avoid this place at all costs! If I could give zero stars I would. The woman who runs the place is extremely abrasive and condescending. They try everything to keep your vehicle so they can keep charging you. when I picked up the car it had a dead battery. There is no way it should have been dead unless someone messed with the vehicle, the car was purposely sabotaged. She was also extremely rude to my colleague multiple time and also the towing company who was towing my car. It's shocking how this company is in business. This is what happens when someone is given the slightest bit of power.
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September 2023 by Yolanda J.
I'd give this company zero stars if I could. The negative reviews are all correct. Pay attention to them. Rude, horrible people. Tow driver was aggressively rude when I wouldn't let him tow a severely damaged, low-profile car with a dolly truck instead of a flatbed.
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September 2023 by Chris Needham
I honestly met the most miserable and angry woman I have ever met and probably will ever meet this morning at their office. Please, if you are calling to tow someone, spare that person that made the mistake of taking your spot from the worst service experience I have ever had in my life. Not to mention the scratches on my door...Service: Car towing
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September 2023 by Abby Polito
Everyone that works here is rude. Was rude to me when I was trying to stop my car from being towed. Has seen the driver scream at other people trying to prevent themselves from being towed. Horrible. Wish I could rate them lower, not sure how they have 3 stars.
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September 2023 by Dellis Hernandez
Always on time and punctual, they come at the drop of a dime. I call them on a regular basis to bail our residents out.
