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November 2023 by Karen
Got 2 tiny tattoos! Very professional and super fast and easy process! Katie was fast. Salon was nice! Will definitely be back
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October 2023 by Jess S.
Pros and cons. Pros: doesn’t smell like a nail salon, is appointment based so you aren’t waiting around, is very clean and hygienicCons: you aren’t allowed to deviate, like at all. I wanted gel on my toes and they said they didn’t have enough time. In my opinion it takes less time for gel and now my toes are already chipped with regular polish. My tech was a little OCD about everything my hand had to be exactly placed correctly in the dryer. No parking, just a weird experience
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October 2023 by Kayla Rowe
I got a tiny tattoo yesterday & absolutely love it! Demia did such a good job & I'm obsessed with how it turned out. Everyone was so welcoming & kind at the spa too! I will definitely be back :)
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October 2023 by Maya Marcus
This was one of the worst nail experiences I've ever had. My nail technician was Kirsten Doan. From the time I sat down I was met with aggressive comments. Before I could even pick my color, she started taking off my gel and offered no help as I struggled with my attempt to look through the color choices. I asked for an almond shape and she told me no because it was "not pretty". I was pretty baffled and went along with it out of discomfort. I then had to blow my nose very badly and when I asked to get a tissue she told me no and made me wait. At the end she handed me her venmo QR code and told me to tip her using that and stood up and left. I felt beyond disrespected as a paying customer and still tipped despite her bizzare behavior. No matter what kind of day you are having, respect is important and aggressive comments should not be acceptable.
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September 2023 by Kate
I came in for powder brows and a touch up from Tien and the results have been great! After mapping my brows, Tein worked with me during my touch up appointment to get my brows exactly how I like them. I have always struggled with filling in my brows because my one brow bone has always been naturally higher than the other. Tein patiently worked to make them appear more even! I will definitely be coming back for my touch up appointment next year.
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July 2023 by Nichole Dantoni
I’m here from out of town and will definitely never be returning. Arrived 10 minutes early to my 1:40 PM appointment on a Friday and waited a half hour to be seen. Another woman came in after me and was immediately sent back. When I said something to the receptionist she clearly forgot I was waiting but didn’t apologize. Chairs are very uncomfortable. Polish selection is lacking. My zen pedicure ($38) took less than 20 minutes when they finally saw me. The tech was very nice but starting clipping my nails super short all the way to the beds before even asking me if or how I wanted them clipped. I like them long and straight across, so this was really disappointing and they look very uneven to me. She also painted over some of the leftover polish from my previous pedicure without removing it. I don’t like the look of this pedicure and I can tell it won’t last due to poor application.
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June 2023 by Christine Nolan
I had a wonderful experience getting Microblading on my eyebrows with Katie at Zazen, West Chester. Katie was very attentive and did an excellent job on my brows. They look fantastic and I am so pleased with them. Katie measured and mapped my brows expertly, applied numbing solution so there was no pain, blended the perfect color, and microbladed with precision. I will definitely go back to Zazen and Katie to touch up my brows next year.Service: Microblading
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June 2023 by tiffany pegler
If you’re thinking about getting your brows done I HIGHLY recommend Demia! I could not be happier with my results. Color matches my natural hair perfectly, shape is absolutely incredible. Scheduling online is super easy and she is available via instagram with any questions you might have along the way. Will definitely be returning for my yearly touch ups!Service: Microblading
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March 2023 by megan Rosini
I had powder brows done by Tien in January and just came in for my touch up. From start to finish everything went perfect! She explained every step of the process. I had no idea what to expect and couldn't be happier with the results. Very minor discomfort! My brows look natural and I absolutely love them!!!Services: Microshading
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March 2023 by Betty Nguyen
If you’re looking to get your lashes and microblading done! Zazen is the place to be. I have my microblading done by Tien and she does an amazing job. You could tell she loves what she does and is very dedicate to her work. Her microblading skills are precise and detail. I absolutely love my eyebrows and love the fact that I could just wake up and not have to worry about drawing my eyebrows in. I also get my lashes done by Tracy. I started with the lash tinted and lift, loved it but ended up getting lash extension. I like that Tracy listened to me on how I like my lash extension to look as natural as possible and not dramatic. I have seen her work and love that she is able to do both! I would recommend this place!Services: Microblading
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March 2023 by Mariellen H
I got nano/micro shading powder brows and eyeliner tattoo done at Zazen Beauty. Katie did both services and it turned out so well! Katie listened to my concerns and guided me on what looks good for brows and eyeliner based on color, arch shape, and symmetry. She continually checked on my comfort while getting my tattoo done. Also Tien the owner is so nice! She answered all my questions prior to my appointment. Katie and Tien both made me feel at ease. I wish I had gotten my brows and eyeliner tattoo sooner. Finally saying goodbye to brow pencils and eyeliner pencil. I feel confident now that I had gotten it done. I look put together with very little effort in my part.Services: Eyebrows
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March 2023 by Kelly Link
Zazen actually came up as a suggestion on my Instagram feed, and I began following them when I saw that they did powder brows. I’ve struggled with feeling self conscious about my brows for many years… one was noticeably higher than the other, and the hair on both were patchy. I would literally carry an eyebrow pencil on me at all times just in case I accidentally rubbed an eyebrow off. I was hesitant at first to have powder brows done, knowing that I wasn’t going to be an easy case… however as I saw the level of work Zazen did, I felt confident that they would be able to help me. I booked an appointment with Katie who did an AMAZING job. She took her time making sure she made my brows symmetrical, and ensuring I had a shape that worked well with my face. I tossed my brow pencils after the first appointment, and got an instant boost in my self confidence. I am so happy with my results, it’s difficult to put into words. Katie and the team at Zazen are incredible, and I would HIGHLY recommend going there for any of their services.Service: Powder brow styling
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March 2023 by Arlene
I've struggle with uneven brows for years; my left brow was always more arched and sat higher than my right, but now I am so happy with my new eyebrows! Demia did an amazing job from the initial powder brows appointment to the touch up I had two weeks ago. My brows have healed perfectly, and they look so natural. I no longer have to worry about filling them in and it saves me so much time in the morning! Pain level was also very minimal. Highly recommend!Services: Powder brow styling
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March 2023 by Rachel DiRosario
I saw Katie for combo brows and I could not be happier with my results! I just went for my touch up appointment which was about 7 weeks after the initial visit. Katie was very professional and explained things to me before getting started. Her attention to detail was wonderful and I am very pleased with my results. I would highly recommend going to Zazen and seeing Katie!Service: Microblading
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December 2022 by Hannah Pash
I normally have great experiences with Zazen, but my past gel manicure that I received was very bad. The SAME night that I got the gel manicure, one of my nails chipped. I went in the next day and they fixed it for free. Then, only 2 days later, another nail chipped. My previous gel manicures from Zazen lasted 3 weeks with zero chipping whatsoever. The manicure was rushed and clearly not as thorough as usual. I am very disappointed with this service.