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“I dropped my s23 ultra which resulted in my screen cracking and the bottom third of the phone barely lighting up. I emailed this shop for a quote and quickly received a reply via email and text. I brought my phone here an hour later and they were able to fix it in 30min. I chose the OEM option which was a bit pricy.(think $300+) But their price was in line with what other shops are charging. I have seen some reviews stating that they do not use OEM parts. I do not know for certain that my parts are OEM, but my phone looks and operates the way it was prior to it being damaged. No issues with the fingerprint sensor or anything else. From my research this would not be the case if they replaced my screen with a cheap aftermarket one. If I need a phone repair in the future, I will not hesitate to bring my phone here. (This review was written 4 weeks after my repair)”
“Melissa and Antonio were the 2 best customer service manager and employee I have ever worked with at any Verizon store. Avondale store will be my go to because of there knowledge and experience! Thank you!”
“My guy at AT&T was an incredible help when I stopped in to get my new Sim card. So nice, friendly, quick to get my phone back up and running. I am grateful for all hie extra efforts. Thanks to Eddie my phone is back in action. I very happy costumer.”
“TT from T&T is awesomeness. He's kind, friendly and very helpful. He fixed my daughter's IPhone at the best rate ever and even educated me on somethings about my Note. This si officially my phone repair guy. Check him out at the farmers market on Kirkwood Highway. He is the ? best”
“I have been going to this store for a while and the guy in there now is respectful, patience and have natural help the customers. Gave 2 free phones for my husband and I. He is basically a good guy and appreciate the Metro people to sending him here.”
“Lillie was amazing and so helpful. She was extremely knowledgeable and so friendly. I've already recommended a friend to go see her at the store! I like my new phone too!!”
“excellent work great price and friendly.when you need your cell phone repaired this is where you need to go, tell him Pop sent you, you won't be disappointed.”
12 - 7AM 10AM - 12AM
612 S Union St, Kennett Square
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10AM - 8PM
122 Lantana Dr, Hockessin
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“Called the store today and spoke with Rich about upgrading my phone. He was even more patient and helpful in person than on the phone. He took his time, explained options, completely set up my new phone, applied my liquid glass and case. I would highly recommend this Verizon Wireless location for all your Verizon needs.”
“I ordered my Galaxy S9 from Amazon and they helped me activate the phone and made sure I bought the correct sim card so that my phone would work with Boost. Everyone is super friendly and attentive. My parents always come here for help with phones, the staff is knowledgeable and explains everything.”
“Came to the store the woman who was working helped me, and was polite and fast! This is the best experience I have ever had dealing with Metro and I’ve been a customer for years!”
“I paid 2,230 for my phone and you’re telling me if i would’ve told them I came from metro with own number they would’ve given me the phone for free? They owe me money? What? It’s cutting off idk. They know my number. Michel was a good person I swear and I can’t wait to call for her because she’s going magnificent. Keep it up and everyone else LEARN”
10AM - 7PM
172 E Main St, Newark
Mobile Phones
“I was very anxious to get a new device after not upgrading my phone for 5+ years, but Adrian made the process easy and very stress-free! It did take a while for things to transfer because nothing was backed up - which made me nervous yet again, but he assured me to trust the process. Very happy with my service & new device! Definitely coming back to this location when it's necessary.”
“I had trouble figuring out an option on my phone. I spent 3 days doing so,.. So I decided to call the store for help & got a hold of Sean,... Wow within 2 minutes he resolved my problem. Sean was very polite, understanding, knowledgeable! ???”
“Where to start, the staff was extremely helpful and friendly. Above and beyond to assist with all of my needs pertaining to my phones and my plan. Would recommend this store over any others in the area in terms of product availability and customer service.”
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“Michael and Tom at the West Grove AT&T store were great! They diagnosed and easily fixed the problems our phones were having. High marks for competence, communication and customer service.”