PetSmart is a large retailer offering a wide variety of pets, supplies, and services including grooming, dog training, and adoption. Reviews indicate that the store is consistently very clean and organized with no clutter. Customers report positive experiences with the staff, describing them as nice, kind, and careful. One reviewer highlighted a specific employee who provided excellent service, answering many questions without upselling and instead giving quality options, which led to a perfect experience. The grooming service receives praise for good quality work and satisfaction with the results. While the health of purchased fish is mostly good, with a refund policy if they die right away, one note mentions a corporate-level concern about proper equipment for beta fish. Overall, customers recommend PetSmart for pets and pet needs, citing very good service.
We recently had our dog, Theo, get a bath and nail clipping. Kaiden did such an amazing job. Theo has some intense anxiety, something other bathers have noted in the past, but the second he was with him it was like he was a different dog.
March 2026
I went from having a groomer come to my house to transitioning to Pet Smart. My experience with my labradoodle has been amazing. I have been going here for a year and Blanca L is the best of the best. She’s super sweet and treats my pup with so much care. She does an amazing job 😊
March 2026
Very nice store with great deals on everything my cats and dogs need to stay happy.