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March 2024 by KXL
Property has been neglected, rooms are in bad shape, pool out of order, what was once a truly beautiful hotel to stay and relax at is no longer. They need to close and do a full remodel and upgrade.
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February 2024 by Kassandra Rodriguez
We just stayed here our room had a jacuzzi tub in it a lot of black mold came out when we turned it on. The rooms are very outdated and falling apart their a pan in the vent for im guessing water. If they updated it would be worth the money I spent it's cute but need works. I do want to add that the service and people at the front desk were amazing!!!! So thank you for that!!!! The beds were extremely uncomfortable I woke up so beyond sore We drove a long way with others and we get there and they tell us the pool is out of service but our balcony you can see the pool it nice and big looked clean and was full. My children were very upset looking off our balcony at the empty dark pool areas. Over All if they updated the rooms (away from the 90s/20s) it would be a great stay! I never complained or leave bad reviews but I feel that people need to know more about it.
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February 2024 by angela williamson
I can say this hotel had its issues but we were there for almost a week and the hotel owner and staff were great! We were apart of a very large group of people that were with the same event that stayed there. My kids have asked many times when we go back this June if we are going to stay there again. (My answer that's the plan if the same person owns it and we are able to get blocks for the week again) Now we did have one of the more updated rooms but our jacuzzi tub didn't work but we didnt book a room for that feature it just happened to be what we got so not a deal breaker for us. The restaraunt/bar area was open burgers were amazing!! The kids had a blast... look at the pictures yep (i just was looking and someone uploaded one of our kids having a blast) one night even the owner came from behind the bar to join in the fun for a minute. They needed something to do because the pool had closed by the time we got back. Talked to the owner about the expanding pool hours. He simply explained his insurance didn't allow it so i explained to the kids the reason we all understood and found them other things to do. They played cards in the courtyard. They hung out and just made memories with friends from many other states they only see a few times a year. So i guess my look at things is sometimes the memories made overshadow some minor inconveniences of something not working or something closed. If it is safe, clean, comfortable and the staff address concerns I am good. So Thanks for a great week. Maybe not everyone liked it but we did. I have stayed in worse and I have stayed in better but the owner had only had it for about 5 or 6 months after it sitting empty for several year so it will take time to bring it back to its beauty. You can tell at one time it was a very upscale place and had been abandoned. The owner is attempting to bring it back.Nearby activities: We enjoyed the chocolate store!!! And there was a local pizza place that was amazing! The skating rink was our place for all day during our stay!
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February 2024 by Deanna Welch
I've stayed here 2 times... which is 2 times too many... I've called the president of choice hotels on the location. Also recommend every one else to do the same.. email them too. Ants everywhere. I stayed herr almost 3 months ago pool and hottub closed then and its still closed smh. I won't stop writing choice hotels till they do something about this location. Would give a 0 recommendation. Make sure u bring breakfast with u unless all u want Is hard hotest doughnuts..Rooms: Nasty rooms with ants and mold.. moved rooms 3 times
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January 2024 by Piettro Rocha
Unfortunately this is one of the reviews that I don't like to do!Im a traveling superintendent of construction company so I am constantly traveling and people that travels knows how hard it can be And one of the things that is really bad is when the hotel that you are staying sucks! I rented a room in this hotel and 2:00am My back is itching. I got up. Went to the bathroom to check there was a bump on my back so I thought to myself. Oh my God bedbugs so I went back to my bed to check and I found two big bedbugs. I immediately went downstairs and they changed me for another room I spoke to the person in front that I needed to hear from the manager bcs I had to throw all my clothes in the garbage They never called me not even to apologize. I ended up having to stay the rest of the week because I had already paid for it and I didn’t have money to go to another one, just express, my frustration with this hotel it’s got a lot of potential but it’s very poorly run
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January 2024 by Ray Brooks
Had a great time! Live performance by The MATRIX we had a Blast!!
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December 2023 by Marie Haddad
I have never write a review before but this park inn by Radisson hotel exceeded my expectations of everything it go wrong within your stay . That made me unhappy and made my mind to post about it that no other family go through what we are going through (as we still here for second night) as we can’t get our refund back . Starting from the smell of sewers when you enter the entrance . The front desk was ok until she asked my husband to pay 30$ as deposit which she said it didn’t go through . We contacted the costumer service of the credit card on the spot and said it went through she heard that and kept saying I can’t check you in as it didn’t go through on her behave . God was great she said I’ll let you go in . What a disaster , ants in the washroom mold around bath tub , toilet don’t stop filling if you don’t push up the handle . The room smelled mold and the noise from running water in the pipes kept us awake all night and most probably tonight too . Reason we booked this hotel was the swimming pool and hot tube .your going to be faced with a note at the front desk you can’t use the pool . It is close for maintenance. Breakfast time yummy?apples and old oranges coffee , that was nothing except hot water with a table spoon of coffee . I told a person who was cleaning the coffee is just water he was nice he made a fresh pot . All in all very bad experience I have pics of everything I talked about . Invest your money in a place that it is worth to spent it and be happy with your accommodationNoteworthy details: I already mentioned everything
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December 2023 by Ashley Peterson
I want to first say, the front desk receptionist was very kind during my stay. However, I would not recommend staying here again. You have a beautiful hotel with potential. However, there was no restaurant, no breakfast as advertised, the pool was closed for "maintenance " the main reason we chose to stay.The first room smelt like rotten eggs. Because we'll there was rotten eggs in the fridge. So she moved us to another room, welp. That smelt like cigarettes even though it was a none smoking room.I had to go back again to explain that I am not this kind of person who complains at all. I should have just left. But I was tired and optimistic. The last room was fine. No weird smells outside of the chlorine smell from the pool that wasn't open. The room gave me the creeps and the room wouldn't get above or below 74. Which means it's either broken or they control it. We didn't get much sleep and after driving 6.5 hours to get there and another 5 hours the next day.2/10- She was too kind, she deserves a better place to work.
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December 2023 by Allen Dermes
I got this hotel through Priceline. Folks don't believe anything description says. First off there is no casino. Second the pool has been closed for awhile now. Third the rooms are full of patches everywhere. This place was so bad I refused to take a shower there.. Horrible, if I was the owner of this place I'd be embarrassed...
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December 2023 by Paul M. Smith
Great place, very nice staff, rooms were pretty good, and everything there was pretty decent. Although, their pool was closed, not advertised as closed & was very inconvenient for my family.
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October 2023 by D “G” Gr
Run..Run..Run! This is a 1 Star hotel at best. The rooms are old & outdated. The shower and tub area looks so old and leaky. The pool was disgusting....you can see dirt clowds on the bottom of the pool...definitely not clean. Room stayed at 73° and wouldn't get any cooler.
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October 2023 by Ryann Williams
Stayed here recently and just wow...I can only speak for room 107 where I stayed, but it left a lot to be desired. The only thing that was decent was the jacuzzi in the room. Outside of that, the room was filthy. Dust and dirt in the corners, stains all over the carpet, rust in the tub...the list goes on and in. Do yourself a favor and avoid this one. I have lived in the area and stayed here many times years ago, but it has gone completely downhill and that's a shame. What was once a choice hotel in the area is now no better than a roach motel in my opinion. Lastly, I asked for a couple wine glasses to be brought to our room and we got plastic cups. What a joke.
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October 2023 by Danielle Webster
The room was dirty. The carpet was not vacuumed well, and you could tell there was black mold on the walls that they attempted to clean off. Drinks from the bar were highly overpriced. Would only stay here as a last resort.
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October 2023 by Hey! It's Z
Good and bad staying here, Went for a weekend with my boyfriend to celebrate my birthday. Ive been here in the past when i was younger and remember when the hotel was super popular. We booked a Hot tum in-room, Room. The price flexuated multiple times upon check and check out, At first the room was 109, then it was 129, then at check in it was 136, and then, he checked his bank. My boyfriend got a 50 upcharge. No idea, how or why, the front desk explained how they will return the money 5-7 business days.However we still havent received. Also weve called on both ends and are very upset. Along with our room, clean beds, and the pillows were comfortable. Our tv channels didnt work very well what so ever. Only 3 channels and they were for kids.The Pool was Okay, definitely needed too be cleaned or retiled. But one thing that NEEDS some attention too. Around 1 in the morning while me and my boyfriend were sleeping we heard someone in the pool. There were a group of kids as old as 10 in the pool. No parent present. We called and went to front desk and it was taken care of. Please instal bigger gates. The bathrooms were really small, mold all over the drain. Our ceiling leaked. The hot tub drain didny work unless you were sitting on it. And very slippery on the inside. Our bed was very uncomfortable, and there was a broken lamp above our head that was leaning. We had to sleep on the edge of the bed. No outlets in the room that worked. We found a used condom in our trashcan. Along with other wrappers. The breakfast was awful. Small cold hard pancakes, and water down orange juice. The game room was depressing. Old claw machine, and over priced pin ball machine. The only good thing, we had quiet neighbors. Which is sometimes hard to find. Never upset and not a good birthday weekend
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October 2023 by Zoe Clare (Marlow)
Good and bad staying here, Went for a weekend with my boyfriend to celebrate my birthday. Ive been here in the past when i was younger and remember when the hotel was super popular. We booked a Hot tum in-room, Room. The price flexuated multiple times upon check and check out, At first the room was 109, then it was 129, then at check in it was 136, and then, he checked his bank. My boyfriend got a 50 upcharge. No idea, how or why, the front desk explained how they will return the money 5-7 business days.However we still havent received. Also weve called on both ends and are very upset. Along with our room, clean beds, and the pillows were comfortable. Our tv channels didnt work very well what so ever. Only 3 channels and they were for kids.The Pool was Okay, definitely needed too be cleaned or retiled. But one thing that NEEDS some attention too. Around 1 in the morning while me and my boyfriend were sleeping we heard someone in the pool. There were a group of kids as old as 10 in the pool. No parent present. We called and went to front desk and it was taken care of. Please instal bigger gates. The bathrooms were really small, mold all over the drain. Our ceiling leaked. The hot tub drain didny work unless you were sitting on it. And very slippery on the inside. Our bed was very uncomfortable, and there was a broken lamp above our head that was leaning. We had to sleep on the edge of the bed. No outlets in the room that worked. We found a used condom in our trashcan. Along with other wrappers. The breakfast was awful. Small cold hard pancakes, and water down orange juice. The game room was depressing. Old claw machine, and over priced pin ball machine. The only good thing, we had quiet neighbors. Which is sometimes hard to find. Never upset and not a good birthday weekend
