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August 2025 by Kyla Blatt
If I could leave NEGATIVE stars, I would.
My grandma has ordered 3 packages and didn’t receive them as they said they were shipped to the post office here after being requested they were sent to a disabled woman’s doorstep. Cassie there says “we have a 10 days holding period”. We call the company we ordered from and said company explained they had SAID package returned to them in 3 days… where is the 10 days holding period??
We are now switching to hermitage location after an interaction with them stating they shouldn’t be marking packages unclaimed AT ALL since the person waiting for it had PAID THEIR MONEY FOR TOTAL, TAX, SHIPPING, ETC, and pay $60 for a P.O. Box every month.
I was asked about this situation, was interrupted and told to leave after remaining respectful until getting told off by some brunette lady sticking up for Cassie who sends said packages back because they don’t want to deal with it.
I am not the only one who has experienced situations like this.
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January 2025 by Barbara Geissbuhler
They did an amazing job this holiday season.
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June 2023 by Kathie Davis
I had to go to the po in town because my carrier is too lazy to deliver it. I'm disabled n don't drive. If she gets too bad, I'll just send the form that they have to deliver to my home.
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October 2022 by Rachel Haney-Myers
I work at a business that is open 24/7 365 days a year. Always staffed... so, why are we always just left a notice in the mailbox that we weren't there? It is appalling to me that lazy workers will put another business in a situation where they don't have what was ordered. I'm likely going to file a formal complaint because this is unacceptable.
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May 2020 by beegle boose
Ive been able to mail a bunch of packages with no problem! One to Utah , and it got there in 3 days! Really good service. Very nice people
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September 2018 by victor story
Went over at 10 on Saturday door was locked and nobody there wasn't able to receive important notice and then got evicted
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September 2018 by Vic and Tel
Went over at 10 on Saturday door was locked and nobody there wasn’t able to receive important notice and then got evicted
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June 2018 by Marian Harris
Everyone in this office is wonderful, so helpful and considerate. I have never had a problem in 37 years...that is a pretty good track record.
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January 2018 by Deante' Phillips
Package was supposed to arrive on Monday , package didn't arrive. Tracking information said it had been attempted to be delivered but a notice was left. Door wasn't knocked on and notice wasn't left. Called and they said they will deliver it later in the day and an attempt to deliver the package was never documented or tried
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November 2017 by Bill Wood
Post Master & Staff were very courteous & promptly handled the Tracking Problem that my business had inquired about. Thank You!
