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December 2023 by Tyler Diven
I’ve never been disrespected before by a CVS employee in my life like this lady just did today, 12/10/2023. Wouldn’t give me her name…Laughed and asked if I was serious when I called back to transfer my prescriptions back to their store due to insurance not being covered at the new pharmacy.Should not be working in a Pharmacy if you can’t have common decency and practice customer service.This lady even denied me service even the pharmacy wasn’t even closed yet and they close up shop 15 mins before close which is just funny that you can’t even follow your own Store Hours…
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September 2023 by Cathy O
I have never been treated and talked to in the manner that Lisa, your pharmacy employee, has talked to me on 8/28. I was waiting in line behind another customer. Lisa was waiting on another customer and the pharmacist was also waiting on a customer. It came time for the man in front of me to be waited on by the pharmacist. The pharmacist told the man that she was just finishing up his order. The man then backed off to the side to wait for the pharmacist to complete his order. He moved away from the counter because he was already waited on and his order was being worked on. When he backed to the side and out of line, I then stepped over to the counter because I was next in line. Lisa then scolded me very loudly in front of everyone. She stated that there is only one line (2 lines were going at the time. We were waiting in one line that was funneling into two lines.) and that I need to get behind the guy that was waiting for the pharmacist to finish his order. I then stood behind the man and I apologized to the man stating that “I’m sorry, I was not trying to cut in front of you. I thought you were already waited on and were waiting for your prescription the way that you move to the side and out of line.” The man then said that I did not cut in front of him. He was just as surprised at Lisa’s behavior as I was. The man apologized for moving out of the line and said he was sorry about the way I was treated by Lisa. I cannot believe that CVS pharmacy would have an employee that is as rude as Lisa waiting on customers. Maybe Lisa should just fill orders in the back if she isn’t capable of having some manners while waiting on customers. Lisa is the rudest employee that I have ever come across. I actually drive past a cvs on my way to this cvs pharmacy just because I used to like the customer service and friendliness from the pharmacy. I can’t remember the main pharmacist’s name. (Melissa maybe?) She has always been very kind and helpful. All of the employees have been kind up until this encounter with Lisa. I am shocked that you have her representing your company. She could use some training on customer service if you plan on letting her continue to have communication with the customers. After Lisa yelled at me, another employee then went to the second register that the pharmacist had just left in order to finish that man’s prescription. I was then told to go over to that register. (The same register that I had initially moved over to when Lisa was yelling at me.) I asked Lisa if it was ok for me to move over to that register. I didn’t want her to yell anymore and cause another scene at the pharmacy.
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September 2022 by Randy Ferraro
The pharmacist at this location help Anyway that they can. You sometimes have to practice a little patience because they are so busy, but it's never a long wait
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August 2022 by Ice Kirby
They lost my prescription and told me to transfer to another pharmacy, the gentleman I found on July 28th 2022 around 1830 was really Rude not helpful
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August 2019 by Maureen Mozurak
I called the pharmacist at CVS in West Mifflin to transfer a script to a CVS in Oil City. She was so helpful and did it right away. I now can maybe enjoy my weekend trip and get this poison ivy under control. Thank you so much!
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June 2018 by Margaret Keller
Best pharmacists in the world. Very polite and very helpful. I will never go anywhere else.
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June 2018 by Stephen Scott
Great pharmacists... very knowledgeable and helpful!
