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“Marianne was absolutely wonderful! I needed to get a money order and had never done one before and she patiently walked me through the steps. It made everything so easy and I am very grateful. Very organized, clean, well maintained post office too.”
“Always go here. Decent people. Always clean. Service is usually quick and for the most part they offer free envelopes for me to put my money order in for when I’m dropping it off.”
“This place OWNS! Kat is such a very very very nice person. I go visit sometimes to say hi. Everyone in Rillton is nice to her, and I like meeting them too. I make so many friends just enjoying the air conditioner and nice 70s wood paneling. Tanya is nice. Bob is nice too. They're literal friends of mine. It's dumb, but this is one of the best places ever. Maybe I'm dumb, but hey at least I admit it. I think we're all dumb, just some of us are too dumb to know it. One thing I do know, this place is awesome since Katrina is here. She's super super super super super super... maybe one more super, yeah super nice. 50 stars out of 5.”
“The staff here is sweet as sugar. I'm a penpal to many and a frequent stamp buyer. I like to get unique or at least pretty stamps and they put up with me and my shenanigans every time and with the upmost pleasantness.”
“Awesome place.... Everytime I go in to ship something they are super nice and helpful. The hours are better than other post offices around here too. Thanks for being a great post office.”
“Use this location quite often to mail out large envelopes. Counterpeople are always pleasant. They even helped me track a scam package that I was charged for with supporting paperwork.”
“I always have a good experience here with great service. They are very nice and friendly! They close from 12-1 as do most of the smaller post offices in the area.”
“Scheduled a passport appointment there for my son and they said there wasn't an appointment scheduled. The gentleman behind the counter said no problem we'll take of you. The two women behind the counter processed the application and we were on our way. Thank you!!”
“After getting scammed by a EBay seller the Postmaster wrote a letter stating that tracking # was delivered to a different address than mine and package weight was not right.. Used this letter in my case on EBay. Thanks Mariel!”
“I went down here earlier today for my Indonesia package, and bro it was quick and easy the girl working there she's cool it only took like 3 minutes or so good usps store, I'll be back if the mailman doesn't dilever my package since he doesn't knock for some reason. I'll be back”
“I love this post office! My daughter goes to college in Monessen & we got her a P.O. Box to receive packages. Cindy was so sweet & helpful. Every time my daughter goes there, they're all so nice to her. My daughter is far from home so we appreciate all the kind people in the Monessen area! Thank you.”
“You can see who the entitled people are. This is the best office in the 154. You have a problem it is resolved. I have lived all over the country and travel all over 154 and 156 area for work. Can you imaging a business changing their hours to accommodate you absolutely not. They are there when I go thru a little after 6.”
“I live in the North Huntingdon area and this is the only post office I will go to I understand some days they are limited staff but what place do you go to that don’t have their ups and downs Thank you guys for everything you do ?”
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“I've been using this location for the last 3 years being that it's right down the road from me. Not 1 single time, has anyone ever been disrespectful. The one lady is so incredibly nice and always asks how my son is doing. We take a lot of sold packages to this post office, from our online resell company, and they have not made a mistake yet. They are having trouble finding committed employees, so there are people from other locations that come out to work this site but they keep maintaining our high expectations as friendly, kind people who get to know us by name very quickly. I'd say it is #1 in customer service compared to all businesses/stores in the West Newton area.Note: you get what you give, so walk in to any facility with a smile and good attitude first. Then judge their role. We all have our days, but we learn how to separate work and home life so we can be our best self in both.”