-
September 2023 by Teri Sippel Schmidt
I am so incredibly grateful to the young man who fixed my derailleur this morning! I wish I had caught his name! This was the difference of finishing my ride or not. Thank you!!!!
-
September 2023 by Bekah H.
While traveling the GAP, my husband had a few spokes break. We made it to West Newton luckily and got a new wheel per the owners recommendation. We made it to Pittsburgh after that incident free. The owner is knowledgeable and pretty straightforward. We were thankful for the bike shops along the trails when completing the GAP.
-
June 2023 by Ink Drinker
I cannot say enough about this shop and the guys there. I was stuck on day one of my GAP ride and they literally rescued me with having the parts that no one in Pittsburgh had. They fixed my bike the same day out of sheer kindess and have such integrity. I wish I lived here so they could be my shop.
-
June 2023 by Kevin McGinn
I just left there after having a rear rack installed on my bike. Fast ,friendly and knowledgeable. Highly recommend.
-
May 2023 by April Bonifate
When my friend and I stopped in on our second morning of riding the GAP, the guys at West Newton Bike Shop were able to fix a few minor issues for a great price and were super friendly, servicing our bikes immediately
-
November 2022 by Gregg Stazetski
Rider owner, best wheel builder and top notch service. Your serviced bike will look like show room material. Also great place to check out the retro collection of personal bicycles.
-
October 2022 by Ken Hellman
Riding from Pittsburgh to West Newton my rear brakes were locking up on the trail. When we got to West Newton at 4 PM I called the shop and they told me to bring it up and they said they would see what they could do. Well the tech fixed my brakes and also oiled my chain and tighten my seat. Then he took it for a test ride and noticed there was a problem with the bearing and was able to fix it so I was able to continue my ride. The repairs were very reasonable.
-
August 2022 by David Adsit
Yesterday afternoon while riding the GAP trail we are 4 miles outside of West Newton when I experienced two broken spokes on my rear wheel. Not wanting to damage anything any further I carefully rode, wobbly wheel and all, the 4 miles to town to get this repaired. The place was busy and they got to me as quick as possible (about 20 minutes). After wheel was replaced and I was ready to go I realized the air pressure on that same tire was lower than it should be. The tech took my bike back in and discovered somewhere I picked up a small thorn which not only pierced my tire but tube as well so there was a small leak. That meant I needed a new tire and tube. While he had my bike on the stand, he adjusted the brakes and shifting, without being asked and no additional charge. This bike shop was very friendly, professional and explained everything he was doing to my bike. Highly recommend if you need bike assistance in that area and I will do the same. Thank you! Dave Adsit, Stephens City, VA.
-
May 2022 by HPSTR TV
These guys are amazing! Twice I needed repairs on the fly to get back on the trail and they helped in no time flat!
-
May 2022 by Angie
Awesome experience...cool shop and helpful staff. Bike rental was easy
-
May 2022 by Eric Edmondson
I have had multiple tune ups there, and brought in a pretty wrecked bike. And they have always tuned them up to brand new!!! Absolutely recommend this as your shop for everything biking! Also, bring in your old BMX bikes, they buy them!
-
September 2021 by Ghetto Grower
Somehow my 1st negative review was deleted. Not sure how. But my experience in this shop was more than bad they called my bike junk right to my face said i was wasting money fixing it. Even though it was a $2,000 downhill MTB but had the name mongoose on it. Anyway this was years ago so maybe they have new staff hopefully and maybe they did a better job at hiring. Who knows ill be going there again in a few days.. I'll update my review than..
-
August 2021 by Matt Stevenson
Great place friendly knowledgeable staff. I am on a very long bike journey. ( acrossthemapwithmatt.com) it was nice to speak to people who are as passionate as me about cycle touring.
-
July 2021 by Peter Helt
My bike was on the back of my car on my way to the trail and I was hit in the rear end. Bent my brake disc. These guys had a new one on in 10 min and reasonably priced. Looks like a great well stocked shop with great staff
-
July 2021 by Jody Stockdill
Very customer friendly! I have rented bicycles here and also brought my own bike for repairs..they replaced both tubes in front/back tires in about 30 minutes at a very reasonable price.
