Reading Hospital, part of Tower Health, is a large, 697-bed acute care hospital located in West Reading, Pennsylvania. It is recognized as a Magnet hospital for its quality outcomes and clinical expertise across many service lines. The hospital features top-tier specialty centers such as the Reading HealthPlex, McGlinn Cancer Institute, Miller Regional Heart Center, and the Beginnings Maternity Center, which includes the region’s only Level III Neonatal Intensive Care Unit (NICU). Its emergency department includes a Level I Trauma Center, ensuring comprehensive care for serious injuries. Patients have shared positive experiences, especially with the hospital’s obstetrics and gynecology services. They praise the caring staff who go beyond their shifts to support patients during labor and delivery. The NICU team is noted for their efficiency and professionalism, making stressful situations more manageable. Post-birth care is highly appreciated, with nurses demonstrating genuine compassion and dedication. However, some reviews mention challenges. There are concerns about the behavior of some staff members, with reports of arrogance and poor treatment of Hispanic patients. Security issues were highlighted by a visitor who was upset about being denied entry for a family member during an emergency, citing lack of explanation and unprofessional behavior. Despite these issues, many appreciate the doctors’ competence and the overall care received, especially in critical situations like ICU and hospice care. Overall, Reading Hospital is recognized for its clinical excellence, dedicated staff, and specialized facilities, making it a trusted choice for many patients in the region.
Had a Great experience. Was well taken care!!Tara was my Angel.
April 2026
I came to ER with concerns and I was thoroughly checked out and was aloud to go home. My care was very good from time I got there.
April 2026
Everyone from check-in to check out was friendly, knowledgeable and attentive. The entire experience was fantastic start to finish. All my questions and concerns were answered in language I could understand.
