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October 2023 by Valerie Bottles
They have always provided excellent customer service, and now that they have a drive thru ATM, this is the bank to go to...have been a customer for more years than I care to admit, and I recommend this institution wholeheartedly!
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August 2023 by wifehalfbaked
As a whole, First National has been great. This branch? Well their manager kind of screwed that one up for them. Every other employee has been incredibly nice. However when we opened the account, we asked specific questions regarding overdraft and were misled by the branch manager. This caused a lot of problems but First National stepped up and fixed it. I'm very happy with First National, but won't be using this branch when you can't trust the manager.
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March 2023 by Sandra Novak
Beware of your balances on accounts!!
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February 2023 by Bobbie Sue Knepper
This was my first experience and I must say I was given excellent and quality service, I was treated with love and respect..I used to work for a bank, so I know how to be treated as a person and not a number and this is what was provided ro me..Barbara Knepper all were friendly and kind but especially Nicole Powell. She gave cross selling in the most professional way. I look forward to doing future business with this branch.
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February 2023 by John Simpson
Have done business with the bank for years. Staff is always congenial, and friendly, giving off an air of a small townbank that has a big time financial pull. I look forward to a continued relationship with the institution.
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October 2022 by Megan Pohuly
Nicole is absolutely amazing! Customer service is excellent! Thank you Nicole!
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April 2022 by Jay Stephens
Walked in on a cloudy day and was serenaded by a teller (can't remember the tune but had to do with sunshine.). Clearly a fun vibe as the manager was sitting the teller asked me to do g with her and I obliged but the manager was like nook. It was all in good fun. Chill place and not at all full of themselves.
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February 2022 by James S.
Nice lil bank with a drive up teller. (Human) I usually bank at one of their other locations. I needed to pay my car payment and spotted this branch next to a Wendy's when I went for lunch. The Teller was extremely polite.
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June 2020 by Nicole Basham
I came here last week and a gentleman cashed my PUA checks with no problem! Today, this lady will not let me. Refuses to give me any money from the check. But, I received the money last week without any problems! Completely unexpected!! Please get everyone on the page!! Ridiculous!!
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October 2019 by Kymberli L.
One of the best FNB branches around. Definitely top three with McKnight & Grant St downtown. People are wonderful & kind. If you work with them, they'll work with you! Tellers always remember my name & ask about my life. Efficient at their jobs! Asst Manager Logan was an asset! Very polite, courteous, and patient. Sad to hear he's no longer at this branch. Branch is an older branch, but it's well maintained and has the community bank feel. ATM recently updated but still needs a sun visor for when the sun is behind or directly above the customer using the machine because the screen is barely legible on a sunny day! Then again, many atms have this flaw. Drive thru and Saturday hours available here!
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May 2019 by Camille Zamboni
Constant fees, and Joanne the manager is absolutely useless. They had an assiassist manager , Logan that was always helpful.. The tellers are kind.
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April 2019 by Kyxx Queen of Chaos
One of the best FNB branches around. Definitely top three with McKnight & Grant St downtown. People are wonderful & kind. If you work with them, they’ll work with you! Tellers always remember my name & ask about my life. Efficient at their jobs!
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July 2018 by Chaotic Psychotic Kyara
One of the best FNB branches around. Definitely top three with McKnight & Grant St downtown. People are wonderful & kind. If you work with them, they'll work with you! Tellers always remember my name & ask about my life. Efficient at their jobs!
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September 2012 by Justin Rouzzo
They shouldnt even get the rating poor to fair. These people are total ripoffs and only care about lining their pockets with your hard earned money. Only put your money with them if you want to lose it!
