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December 2023 by Bruce Eckman
Went in to purchase some stuff (holster, magazines). Half their items aren't marked. There was at least 3 people working behind the counter. All of them were in a conversation with some guy who obviously was just hanging out. After searching for about 30 minutes, it became obvious nobody was going to help. I left, won't be back. And to be clear, I buy a lot of guns and ammo every year!
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December 2023 by Jim Cunningham
Today during a visit to purchase, more staff members than people in the store. All too busy to show interest on the customers that make pay days possible. The owner should consider sending each of his employees to a Dale Carnegie course. Win friends and influence others). My Last purchase was a Weatherby Lazor mark in a 300 magnum. Won't be going back! Glad your bussiness is doing so well!
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September 2023 by Harold B
I called to ask a question about blank ammo availability. I was asked, “what caliber?”, by the person on the phone. I proceeded to explain that I wasn’t exactly sure which type of guns we’d be using yet for our project and just wanted to know the types that were in stock when the time comes. Before I could explain more, I was interrupted by an extremely annoyed and slow, “WHAT CALIBER???”, as if I didn’t understand him the first time. Then I am told all he has left is 9mm. If that’s all you have left then why didn’t you just say that from the start? I am stunned at the incredibly poor customer service and attitude from this individual, and will not be doing business here again.
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July 2023 by Ed Weener (chestnut36)
I walked in there and I was discriminated against because of my skin color.. It was very obvious they did not like me because of my race and I could racial slurs being spoken of me. I felt very uncomfortable and will never go back!!!!!
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July 2023 by Natalie Ramirez
Racist, and massively disrespectful store workers. Would not put a dime in these peoples pockets. I’ve been here once prior with a horrible experience. Thought to give it another chance years later but the people here are just not worth it and the same sadly.
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July 2023 by Coupe Rodgers
Super disrespectful and racist, would not recommend this store to anyone just drive the 10 minutes to keystone
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June 2023 by Mayo Poloroid
Hands down best gun depot shop in town. Get to know the guys there and talk to them. Very good, friendly, helpful people. If you want duty grade quality stuff this is the place to go. Most big gun stores will only sell entry level stuff, but this is a place you can find quality hunting equipment, sport shooting, and duty top shelf rifles, pistols, optics, lights and more at a very good price. The more you support your local small shop like this the better equipment you can get that others don’t have.
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May 2023 by Daniel Kottraba
Initially I liked the shop but the last time I was there they would not speak to me but had time to stand around and talk about ATVs. (side by sides). It's so easy to say to a customer "Is there anything I can help you with?" Guess that escapes them.
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May 2023 by Kurt
One of the best sportsmen's' shops around, especially considering that this is Allegheny county.
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April 2023 by Timothy Keener
Great shop they had it all . Loved the variety of guns and gear.
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March 2023 by Magk 50 Smacc
Awesome shop. Great inventory of new and used, with exceptional service from the workers. Thanks again Jacob my sister loves her purchase. Highly recommended
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February 2023 by Chris Denem
I've been buying firearms and other related material at this store for over 25 years. The owner, Mark Provost, is a fantastic individual; as honest as they come. His entire staff over this time have always been helpful and friendly. They back their products better than anywhere I know.I would not buy a gun anywhere else. This is a high-quality place with all the good stuff.
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February 2023 by Ralph Scherder
I've been buying firearms and other related material at this store for over 25 years. The owner, Mark Provost, is a fantastic individual; as honest as they come. His entire staff over this time have always been helpful and friendly. They back their products better than anywhere I know.I would not buy a gun anywhere else. This is a high-quality place with all the good stuff.
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February 2023 by Ken Lee
I was reluctant because of the low rating and reviews, but my experience wasn't bad!While browsing, at least 3 different employees asked if I needed help. One employee spent a few minutes talking to me about the different prefers and primers. Another spent a few minutes showing me compatible bullets and he even opened the box to show me.I found the pricing to be fair.I'm going again soon.
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January 2023 by Dave Manning
GREAT Place. Great deals and plenty of used firearms if you're looking for something unique. Especially Pistols. Our sportsmans club uses Big Buck for all of our functions and I would recommend them in a heartbeat !!! Excellent customer service and selection !!!