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March 2024 by Jackie K.
I brought my car in because it was misfiring and they said with spark plugs and coils and labor it would be $1300. I had to call them 30 minutes before they closed to see what was going on and they said they replaced the parts and now it's worse than before and won't shift out of 1st gear and to take it to a dealer. Charged me the full $1300, made my car worse, and told me "I don't know what to tell you". Be careful if you're a woman and you go here. I definitely won't be back. Watch out for these crooks!!
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February 2024 by Will Brunner
I had a 1pm scheduled oil change. My appointment was even confirmed in the morning. Got there and I was told to come back in an hour. I came back an hour later and was told the mechanic went out for lunch and to come back AGAIN in half a hour. I came back again and they were working on 3 other cars so I took back my key and left. Don’t go here if you have other things to do with your day. What kind of business tells a customer with a scheduled time to come back later TWICE and think the customer is gonna wait even longer and do business with you?
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February 2024 by Jeannette Rowlett
Very professional staff who seemed to appreciate my business. Lots of options for getting service because of the extended hours and days that they are open. We have had several things done to our truck since coming to this location (brake job for the BEST price; replacement of a windshield wiper; state inspection; etc.) - and the work has been excellent.
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February 2024 by Peter Wu
The Service is Good.
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February 2024 by Chuck Lang
Easy to schedule Pa state inspection for my Mazda, worked with meto find tires, and then offered a nice discount on the Toyo tires.
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January 2024 by Thomas Coffing
The front desk is always so professional. I have had some issues with mistakes from the crew working on the car. Two times ago they forgot to put the oil cap back on. This last time they forgot to fill up my windshield fluid. They also forgot to clear out a message about a tire. However, this last time I reminded them to do both and all was done well. Thank you.
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January 2024 by Leon Dixon
Especially considering this is a chain store, excellent service, attitude, etc. not only that, finished early, high-quality work.
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January 2024 by Jean G.
I like this location. Jessica does a great job at the front desk. I always Wait in store for my car and it doesn't take up much of my day. My only suggestion is that since this is a small store and you don't have large amounts of tire inventory with different sizes here, Is to be proactive when someone has an appointment. That give them a call a few days before to see what they are planning on purchasing so that you can get them there in time for their appointment Overall, I am very happy with this location.
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January 2024 by LInda Boehmig
Excellent Customer Service.
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January 2024 by Amy Szymanski
Logan and the team were super helpful and got my car in quickly and even fixed it quickly with all of the issues it was having. They were up front about pricing and awesome to work with.
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December 2023 by Becky Helgeson
I love Firestone and I love this location. Great service and fair prices.
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October 2023 by Bin Gao
They said they couldn’t do the work, but in fact they are a small firestone location and don’t have the tools. The front desk was also impatient and rude.Go to the Cranberry Firestone instead of this one.
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October 2023 by Bitsy Stiger
Made an appointment over the phone. They said they didn't have any appointment under my name. This was not the first time with this issue Constantly having scheduling issues at this location.Not recomended!
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October 2023 by Keith Pohl
David was great! Got me in and taken care of in less time than expected. I would definitely recommend this shop!
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May 2023 by David Spink
They fit me in on a Sunday to look at a leaking tire. It had a nail and they found it fast. They replaced all 4 tires quickly!
