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October 2025 by Peter Adams
Multiple non functioning bridges (1st overhead + multiple side) since the beginning of August of this year. Have contacted support numerous times with delayed replies and no resolution or fix. Was promised a call from the general manager within 2-3 days that never happened - that was over two weeks ago and still has not occurred despite an additional follow up from me via email which has gone unanswered. This location was AWESOME when they first opened but they clearly don’t care about maintaining that level of quality. Strongly suggest going elsewhere if you expect to get what you’re paying for.
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October 2025 by Shahnozahon
I visited Mod Car Wash on October 3rd around 7:45 PM and used the automatic floor mat cleaner next to the vacuum area. I washed two front seat mats with no problem. Then I washed the single back seat floor mat — the washing part went fine, but during the drying process, it got stuck on the corner of the machine.
Since I have back pain, I asked nearby patrons for help. The manager and an employee came over and pulled hard to remove it, which ended up ripping the mat. Neither of them apologized or showed any concern. The manager was dismissive and said they don’t take responsibility for it.
He filled out a report and told me someone would contact me within a week, but no one ever did. This was a genuine factory mat from my brand-new car. Very disappointing experience and poor customer service.
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September 2025 by Craig Winning
Waste of money and time going here.
$31 for Ultimate wash = 1st horizontal brush did not drop to clean, 2nd on left vertical brush did not touch the car, 1st on right vertical brush did not touch the car, and chemical sprayed half of the car.
Complained to the attendant who offered zero solutions and said “ok then.”
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September 2025 by R R
$12 wash didnt clean the car very well. Back of the car was still dirty as were the wheels. I guess if you do pull around into a spot to dry and vacuum, you can get the whole thing clean but if you just want the wash, your car will not look as you would think.
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August 2025 by Brenda Pares-DuBose
We went to Mod Car Wash because our car was severely dirty. Like REALLY dirty. There were dead bugs on the front, the wind shield had some bird poop and dirt on it, and the car itself was just crusty. Don’t get me wrong, the service was great. We even tipped the worker who helped us. But it was the cleaning itself. The drying machines barely did anything, so when we came out, there were still water droplets on our car. Then when we parked, we still saw tons of dirt on the back of the rear view mirror, and there were still some bugs. I would only recommend this if your car is only a little dirty.
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August 2025 by Dominika Jaworczykowska
They are so sweet and helpful. Especially Alex who has been there both days I stopped by and super helpful and friendly! :)
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August 2025 by Mike Currykosky
Each location is inconsistent on quality of wash. Subscription is the was to go
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June 2025 by Kelly Hartman
Website is a total waste of time.
When the Butler location first opened, I was impressed with how nice my truck looked. Since then I have lost my antenna...annoying but not a huge deal, the air fresheners used to smell nice but I've been using the same one and something changed.....it's gross!! One of the brushes inside stopped working months ago. There was a day I went through 4 times and on the 3rd time I spoke with the attendant and she was really rude.
I do a lot of driving so I've started going to several locations all are different. Shouldn't the results be the same at each location?
Not really worth the hassle.
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May 2025 by Erin Green-Wolff
Always does a great job
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April 2025 by Abbas Aliev
The time is 8:00, but they opened at 8:10, and the employee was very rude and didn't apologize for opening late. April 30, 2025
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March 2025 by Rishi
It’s good, but for some reason the under carriage wash is not working properly, though I have the ModMax unlimited subscription. So I can not give the 5 star rating
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March 2025 by Dillon Pusateri
My experience at ModWash Wexford was beyond frustrating. From the start, my membership was mishandled—charged incorrectly, linked to someone else’s name, and repeatedly unrecognized at the scanner. Every visit required me to honk and wait for assistance, wasting over two hours across four separate trips just trying to use a service I paid for.
The manager and general manager did try to help, and I appreciate their efforts, but the entire process was such a mess that it left me completely dissatisfied. Even after all of this, when I arrived later, my car still wasn’t recognized, and I found out my payment hadn’t actually been processed correctly somehow even though they had confirmed it was successful. Customer service was ineffective, and despite all the trouble, no meaningful compensation was offered.
Ultimately, I canceled my membership after too much time wasted. The entire experience was unacceptable, and I wouldn’t recommend this place to anyone.
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March 2025 by Heather Jones
We went to get a car wash once. Attended said “if you pay for 1 car wash today (Feb 1st 2025) you get 1 month free of car washes, its a promotional thing”. I specifically asked “is this something I am going to have to remember to cancel” the attendant said “no you’re not signing up for anything”. Well, shortly after I get a text saying thanks for starting a membership Witt Mod Car Wash. I was annoyed because I specifically asked if this was signing me up and was told NO. I don’t appreciate being lied to, much less lied to directly to my face.
Anyways now it’s time to cancel, is it easy? No of course not, now there’s all these terms and conditions for cancelling and will they screw me out of another month? Yea probably…..
Typical scam and taking advantage of people….making it hard to cancel.
Do not recommend.
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February 2025 by Geoffrey H
Easy in and out. We were pretty happy with the results of the carwash.
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January 2025 by Victor
Automatically signed me up for a recurring payment without even asking me
