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September 2024 by Jack McCrory
Wexford Genesis still performs service exceptionally well while still being mixed with Hyundai vehicles. Busy dealership but they perform on time and in a friendly manner. Replacing the GM and Service Manager certainly hasn’t been in their best interest.
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June 2024 by ashim dayalan
Great sales and service person. Brian Cohen in sales and Corey and service are truly exceptional.
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April 2024 by Max Stewart
Can't think of a better place to take your Genesis. Staff was incredibly friendly and helpful. They are busy for a good reason so make sure to schedule ahead for service.
Had no issue getting parts and service completed under warranty.
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March 2024 by mark coffman
Last Genesis I buy impossible to get parts shipped out in a timely manner if you don't live close by Wexford. Incredible for a luxury brand.Its all wine and roses when you go in to buy but turns into an outrageous expensive hell after the fact.
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March 2024 by Nikki Dee
Great service for my car!!! Everyone was friendly but special shout out for John! He was incredibly attentive and kept me updated often. Definitely went the extra mile for me!
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February 2024 by Robert SMITH
Cherie have facility that helps people get well ☺️
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January 2024 by C R
I tried to get Maintenance a Factory Recall and Warranty work done and had some questions and concerns with no help from the Service Manager. I also contacted the Father and Son Manager Duo and never heard back from them. I wanted to purchase another Genesis but don’t feel comfortable with this dealership however they are the closest to me in my area.
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January 2024 by Polar Designs 3D
Can not plead people enough to do their homework before considering a Genesis vehicle. Lack of customer service, insane depreciation, quality control issues and the list goes on. They will happily take a heap of your hard earned money and give you a lump of coal in return. If you want to overpay for a vehicle consider purchasing a luxury vehicle with pedigree. It starts at the dealership level and works its way up the chain to the corporate office. Also, great respray job on my "luxury" vehicle. Now it looks worse than a 2000 Corolla.
Edit:
P.S. I have already reached out (several times) previously about their poor customer service and shawty workmanship and had literally zero response or mediation by them. Too little too late.
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December 2023 by Arthur Pitt (Azariah Israel)
Excellent service and staff with great customer service ?
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December 2023 by john abram
Great service
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October 2023 by Jaquila D
I will NEVER come to location for ANY SERVICES WHATSOEVER! The sales manager removed me from my own Genesis connected account and put my spiteful ex partner's name in replace of mines. I did not give authorization to remove myself from the account being that I was not present. Prior to this happening I spoke with Scott who assured me that no one can be added or removed from the account unless both owners are present. Then after this occurred, I was told that I have to get an attorney to rectify the situation. This is absolutely insane!!!
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October 2023 by Gregory Ordway
Great place to purchase a Genesis online.
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August 2023 by Edward Ramsey
I bought a GV80 a year and half ago and this location's service is horrendous. Not even close to what was promised by our sales person.
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June 2023 by Vlad Petrosyan
Wow!! The best place I ever went to to buy a car from!! Everyone was amazing!! I definitely want to recommend this dealership to everyone!!
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June 2023 by A Z
Great customer service. Knowledgeable sales rep--ask for Randy G.and good selection of models.
