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February 2025 by Mary Lapinsky
A friend booked a trip for a group of us, we all payed up front once that was done, our travel agent did nothing, didn’t fill us in on important details when flying to Jamaica, screwed up the transfer to the resort by only putting two names on it, we ended up paying twice for our transfer!!! Of course we could have called her BUT THEY NEVER ANSWER!!! Or return a phone call!!! So we were told to get a taxi if we wanted to get to our resort!!! Figuring we would get a refund on our credit card, but if u don’t have a receipt ur out of luck !!! Ok so they didn’t have receipts!!! Just terrible service, she never even apologized for her terrible job as a travel agent all she did was take our money!!!!!
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May 2024 by Dar Gram
Marie is one of the best travel agent that AAA has. She is caring, knowledgeable, and actually travels quite a bit...which means she can give you actual experience. We have been with her since 2012, our first WDW vacation.
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September 2023 by A S.
Well I've been sitting in getgo parking lot for 2.5 hours now. Car battery dead. AAA came and could not jump me because I was at a gas pump. They did not carry my battery and would not put in the smaller one to at least get me away from the pump. They also couldn't get my car out of park to push it. He didn't know how!!Now I'm waiting for a tow truck for another 1.5 hours and I have to pay for towing because the Dravosburg AAA is closed on Sunday and they can't get my battery. Don't say you offer battery service when you dont.
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July 2023 by Don N.
I visited the White Oak, PA AAA for travel services. A year ago I met and left paperwork with a AAA Travel Agent for a trip to Europe and never heard anything back. I tried again last month with a different agent, wanted to extend the trip for 3 weeks, and requested a non-stop flight and an annual travel insurance policy. I was told neither of those existed but did my own research and found out they indeed are available. Why can I do minimal research and discover this? It appears I can book this trip myself. It leaves me wondering why I need AAA at all.
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May 2023 by erin bollinger
real nasty lady at the front desk. came in to inquire about a license, and this woman started yelling at my partner and i as soon as we came in… i’m sure it had nothing to do with the fact that we are both trans.
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October 2022 by coroner 74
The place never answers the phone when you call. And when you stop in person they treat you horribly. They don't listen to what you're asking they're trying to do at least work for possible. Don't waste your time going here they will not assist you or you might be lucky and they do
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October 2022 by Jim Craig
Kim Kyle was extremely helpful and kind .She never got upset with me when she had to explain a second and third time because I didn’t get it the first time.She is an excellent person and patient with and older person like myself. I would recommend this office and Kim to anyone without hesitation! Thank for making this old man’s experience easy enjoyable.THANK YOU KIM KYLE !
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August 2022 by Frank S
Went to transfer tags and register a car I bought from West Virginia. Smooth easy transaction and very fun friendly employees! I never expected to have fun transferring title and registration for a car when I walked into this location because I've done this many times at the Monroeville location but I totally enjoyed myself! So this will be my new go to place for all of my car needs.
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August 2022 by Ken Tickerhoof
Fast friendly help. All questions answered.
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August 2022 by Haley H
A joke
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August 2022 by Lori Fillo
$5 notary!
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August 2022 by Felix C
Good service and fast .
Just don't be obvious when you see a latino walking in.
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August 2022 by ron campana
They don't do what customers ask
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February 2022 by Dana Sutton
They werent the easiest to work with. It was hard to get agent to return calls. I guess she was super busy. I cant say I would use them again for r next trip. When we walked in the door didnt get a hello or welcome but the first words out of the lady behind the counters mouth was "are u here to make a payment?" Wow!!! What a way to greet a customer. Seemed to be alot of confusion.
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February 2022 by Duro 75
Good service and fast .Just don't be obvious when you see a latino walking in.
