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June 2025 by STEELCITY TV
Really update your online you are a tech phone company and your online says you open it at 10:00 a.m. in your store says 11 on the window so you should update your status on when you open a lot of us work and have things to do and now I came up here assuming that you're online was updated and now I'm still sitting here been trying to get a phone for a while from this place cuz I didn't want to go to the hood in mckeesport.
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April 2025 by Charleen Pinkerton
David was very helpful and patient with us as we communicated with our former service provider. He was dedicated to giving us accurate information to find a phone that fit our needs. Highly recommend.
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March 2025 by Darlene Veltri
Crystal was so friendly and helpful that I appreciate her confidence in the job
I wish her nothing but the best as she is so kind
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January 2025 by Albert Miller
Excellent service, very patient,very kind, understanding each question with great answers, she knows what she is doing 🙂
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January 2025 by Vern Tarli
Leigha was so awesome and helped so much.
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January 2025 by Christina Riley
David was amazing!! So professional and knowledgeable!!!
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July 2024 by Valerie Jakubek
The store was not open on Wednesday, even though the sign said the store opens at 11:00. I called repeatedly with no answer. Tried again 45 minutes later still no one there! Came back two days later, it was 15 minutes after opening time and the staff member just got there.Myself and another customer were let in. The store was dark and no lights were put on. We're looking around the store in the dark! I had to purchase the phone I wanted on line with assurance when it came in the staff member would transfer all my information when it arrives. After I received my new phone I went back to Cricket. He "transferred "all my data and l left. Unfortunately, I had to redo all the transfers, I lost some apps in the process. I would recommend anyone who is a Cricket customer to steer clear of the White Oak store!!
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July 2024 by Bob Jakubek
How does this guy have a job? 4th time there; finally someone to see me. Was on his phone with his girl the entire time he waited on me. Couldn't be bothered to wait on "customers". Pitiful. Cricket, you lose.
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November 2023 by Deb Pgh
Nate is the best, always takes the time to help and explains so that I understand.
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August 2023 by Greg joe
Great place to get a phone, very helpful
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November 2022 by John Perevuznik
Amber is an exemplary example of a a great employee. She helped me every step of the way. Thanks Amber your such a good person
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September 2022 by Trina Payne
This is the second time I have spoken or gone into this place in White Oak the Cricket store the salesman was rude and ignorant and instead of him waiting on a customer who was in the building he worried about getting the phone so I don't recommend anybody ever going to this store it's ridiculous
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September 2022 by Kelly Irwin
ZERO STARS, the management of this establishment is ridiculous. I was just in and currently they have 1 employee working who is VERY SICK and went to the bathroom to puke 2x while I was there. Apon talking to the employee I find out that he is being made to stay there by his bosses because they have no one to cover him. So instead, they are risking potentially exposing customers to COVID-19 or other possible illness. They should be ASHAMED of themselves, making this poor kid work like this.
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August 2022 by George Lee
There is only one person there an we did not get waited on we were there for an hour it sucked thank you
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March 2022 by Tracy Sheffey
They DO NOT answer the phone when you call. What’s the purpose of the phone number on the web site?
