“Michael was incredibly kind and patient with me today. I was having an off day, had my toddler with me, and was trying to purchase a new phone when my card declined several times. While this women seemed frustrated cus she was waiting on Michael after he told her a 20 min wait, Michael never rushed me or made me feel uncomfortable. He was supportive, and helped me work through the issue until the transaction went through.
Michael had to go to lunch and introduced me to Felix they both reminded me of something important. Shoutout to Apple for these incredible men.
To that lady judging me, talking about me while looking down on me to her husband. You never know what someone is going through, and everyone deserves to be treated with patience, dignity, and respect. Their outstanding customer service made a lasting impression on me, and I am very grateful for their help.”
9:30AM - 9:30PM
950 Hamilton St Suite 110, Allentown
Computers
“Alex and Natasha did an excellent job. When I broke the screen on my Samsung S23 Ultra, I called them right away, and they were very clear and precise about the repair cost. They provided me with a receipt that I needed for insurance purposes. I went home, submitted the receipt, and boom, I got my money back the same day. I left the phone with them overnight, and everything was fixed by the next day. I highly recommend their services.
If you have any other tech products that you want to sell, they also purchase them. Instead of listing them on eBay, consider selling them here. Supporting local businesses, especially in downtown Allentown, is crucial for our community. I couldn't be happier with their service.”
“I would 100% recommend this place to anyone looking for being treated like a human being, having your questions answered without feeling like an idiot, and the job you asked to get done was actually done and done right! Honestly, the way I feel about this whole experience with this business, 5 stars doesn’t even come close to what this business deserves, more like 10 stars, plus!”
9AM - 5PM
639 Grammes Ln, Allentown
Computers
“I worked there for 7 years, and was legitimately terminated for my own issues. So I think this 5-star review carries additional weight. They make a concentrated effort to sell the best quality merchandise at the lowest possible price. Their Customer Service analyzes and addresses all buyer feedback, both positive and negative, and takes appropriate action. right on up to the top of the command chain. They take every measure to ensure that their on-line listings are accurate and not misleading. I've never known anything about this online retailer to be shady or questionable.”
“I just have to share the amazing experience I had buying a TV and sound bar at this store recently. Shoutout to Joe Rubin, the outstanding sales representative who helped answer all of my questions in a clear, informative, easy to understand way. He listened to exactly what I was looking for and took the time to make sure I was satisfied with my purchase. I did not feel pressured by him, and he took his time with us. He helped us every step of the way and was so personable. I also had a great experience with KJ who checked us out and scheduled the mounting and delivery. It was a breath of fresh air to receive such friendly service. I would shop here purely because the talented, knowledgable, and friendly staff I encountered.”