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April 2024 by bryan hoffman
I never go to Domino's, but I was given a gift card. I got a thin and hand tossed. How are they in business.
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April 2024 by Emma Rivera
Omg so much that they criticize the other pizzerias and Dominos pizza they put offers and when you order they look at $19.99 and the total is higher
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March 2024 by Ruby Nieves
I ordered a Philadelphia cheesesteak sandwich from your Whitehall Pennsylvania Mickley Road location today. I made sure when I ordered it. I excluded the mushrooms because I am highly allergic to mushrooms. When I received the sandwich there were mushrooms in it I called the store and the girl who picked up the phone did not want to give me a refund she hung up on me twice. She wanted to give me store credit which I did not want because I will never order from that store again. She was very rude and not helpful at all. She refused to give me her name. Never again from this store
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March 2024 by J C
Toxic Management, don’t work here. Melanie (mel), Josh and Nazir specifically. They don’t care about each other, so what makes you think they’d care about the customers they constantly complain about? Think about it before ordering from this store.
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March 2024 by Melissa H
Ordered takeout and picked it up. First time in quite a while that we had ordered from here because of quality. Well, our order was good!
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February 2024 by Cameron Cale
One delivery driver sent my pizza to the wrong place.I have an issue with two of the stores employees. First we have Mr. Ricky, I feel like he needs to take the time to learn some better customer service skills. His handling of the situation was extremely unprofessional to say the least he made no attempt to deescalate the situation nor address my complaint.The manager on shift absolutely refused to help me.She would not give her name so I could file a formal complaint with her superiors.If they took the time to read the ingredients correctly or were properly trained for their positions maybe it would help reduce the number of daily complaints Today I had requested for alfredo pasta bread bowl,two extra cheese pizzas and omw home two litre of Pepsi somehow they still got that wrong …I got two incredibly burnt pizzas and no Alfredo sauce.If I could give this place a zero star I would.Horrible This place is just absolutely horrible.I WILL NEVER EAT HERE AGAINWheelchair accessibility: Handicap accessible
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February 2024 by DB Dennis
Could have been an off day but it was very bad. Dried out and semi warm.
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February 2024 by Angelica Cruz
Manager/food prepare didn't wear gloves at all while preparing the pizza. Also she started to yell at co-worker and cursing while children where waiting for their food. Also she proceeded to touch her phone and continued to touch everything. Very unprofessional .... Never going there again...
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January 2024 by Shanna Barreto
So I ordered it normally ok fast something to get for the kids but today it took over an hour to get two pizzas I called an asked an the guy said oh we are low on drivers an he was out with my food he should be there soon I said so that means I’m going to get cold food he said no he had a heating rack lol I’m the car ??? And when I questioned him he hurry talked me an hung up very unprofessional an who ever is the guy I just spoke to needs customer service consideration done ordering from here he didn’t even compensate me for anything who waits over an hour for two pizzas ?
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January 2024 by Arjelys Rodríguez
I ordered a sandwich and it arrived burnt. Could you eat that?
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January 2024 by Mr G
I just order from here and the food is horrible and too top it off mfz bring me a warm Coca Cola .. I should’ve not tip the driver .. I regret
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January 2024 by iraidy florian
Excellent
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January 2024 by mass
Here’s my review, I been ordering from here for few months here and there expecting for the food to be better every visit, unfortunately countless times I have ordered pizza , and was received with no sauce one time I sent the pizza back and to no avail, another pizza with no sauce was delivered and I had to send it back again, having to wait nearly 2 hours to finally get a pizza with sauce and then I feel bad because I already tipped and don’t want to keep tipping for having them bring another pizza. And I mean 0 sauce like they forgot that step, and other times they add very little sauce I can barely see the sauce, either that or it’s waay too much sauce on the pizza causing it to be soggy filth that I’ll probably eat anyways because I already paid and was hungry. So probably once out of every 10 times I get a perfectly good pizza which is crazy . I’ll probably find myself ordering more pizza because I’m lazy and this is the only delivery pizza at 12am is probably the best I can find for now.. also chicken habanero sandwich , I always order it with my pizza , and I find that over half the time, it never has any sauce, and I mean no sauce as In they forget to add that step so as a work around I just end up buying the habanero dipping cup , which sucks because why am I being forced to buy 75 cents for a habanero dipping cup.As well as was one time I ordered here and received pizza with Alfredo sauce , and my receipt clearly said marinara, and I call the store and it literally rang for 20 minutes and no one picks up the phone… so I go to the dominos pizza place which is 5 minutes away and they were able to remake it. And their excuse is sorry we couldn’t pick up the phone because we are just so busyOrdering from here you might be happy, sad , or may not really care and eat whatever they make..I think part of the problem is that these guys aren’t getting paid enough or something
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December 2023 by Melly Mel
I was told by the tracker my food was delivered supposedly the driver “rung the doorbell” which is false the driver did not ring the doorbell. This isn’t the first time that this locations has made a mistake and nothing gets resolved. I called the store which took forever for them to answer, spoke with the supposedly manager “Mel” knowing that isn’t her full name I explained to her I didn’t receive my order she had a nasty attitude very unprofessional all I wanted was to feed my children by a certain time n I know for a fact nobody rung my doorbell she insisted her drive did I told her no she just hung up on me! I do not recommend going to this location at all!
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December 2023 by Shawn B.
Last order was missing items, 1 pizza was not cut and was missing the pizza sauce. Tho order took an hour to deliver once the driver left, even know they are 2 blocks away. Tried to get a refund but the refused. I have filed an official complaint with the BBB. It is unacceptable this company refuses customers refunds for missing or in edible food. This company takes customers for granted. Not only do they expect tips on top of a delivery fee, their food and service continuously gets worse. They never address any problems and push off all fees to customers. These are unacceptable business practices, and I encourage all customers to file additional complaints with the BBB, until this company decides to start taking responsibility for their poor business practices and service. Honestly, they should just be shut down as a negligent company. I can almost guarantee, if a health inspector visited their location, that they would be appalled.It is also funny that 99% of the top reviews come from "local guides" aka paid for reviews.
