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October 2025 by Noah Berger
Went to this harbor freight location in whitehall. Purchased a solar security light. After returning home I realized that it had been returned previously and put back on the shelf. Tried to return the item, they told me they cannot accept it as it is used. Obviously they did not check this prior to selling it to me when they took it back the first time. I had to drive 20 minutes to a different store of which they know me well as a business owner who frequents all local harbor freights and home centers/ hardware stores. I am more personally familiar with this store and they had no issue returning it and could not see why with my great track record and long-standing history with their company they would not take back my return. I'm A well-dressed and well to do individual. Not trying to scam anyone but apparently the Whitehall harbor freight location is. They will take your money and sell you returned defective goods. Manager will do nothing about it and blame you. Absolutely despicable business practices and a reason they should not have even put a location in Whitehall if they are not going to trust anyone who means well.
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August 2025 by Colin Bosler
This is a newer Harbor Freight, so the store is still in excellent condition, and the staff are friendly and helpful. I found the socket set I needed and the price was great! I also picked up a few other items and joined their customer club. Make sure you join for great coupons! 💰 😊
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August 2025 by Deana Barns
I go in often but was surprised to see how lazy and late the manager was I genuinely thought at first that they were just joking with me and that Tyler was the manager as he hustles the most. And can answer every question under the sun. This Tabitha barely knows anything. Geeze
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July 2025 by audiman2010
Nice store staff seems to be nice . Clean store good stock here to
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July 2025 by George Verworren
As always like a kid in a candy store. They are my favorite for just about any type of tools.
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June 2025 by Andrew Ammary
Bought a $1000 pressure washer. Defective. Oil got in the water. They still want to charge a $180 restocking fee for a defective unit.
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May 2025 by Jay riv
Tabitha is amazing great customer service highly recommend this store will bring back family and friends
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April 2025 by Daniel Young
Too bad this is the closest store to me, I'll drive past this one to go to the store on Broadway in the future. Maybe if they get some new employees in the future this could be a nice store.
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April 2025 by Joe Moat
dylan was very helpful!
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March 2025 by Jose Vargas
Very helpful and pleasant staff. The store is clean and well organized.
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January 2025 by Samuel Gonzalez
Got everything i needed at a great price.
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December 2024 by Paul Villano
I have personally spent over 20,000$ at harbor freight over the last year or so not counting the years I’ve been a customer as well as an itc member … today I went to this location as well as Allentown on Broadway inquiring as to whether I could purchase an item and come pick it up the next day, which I have done before . Both stores told me they were unable to do this . Very disappointing considering the amount of $ I spend with this company … guess I’ll start spending a bit more $ elsewhere where they care about loyal customers and help them out a bit .. also doesn’t make sense because what if I had just not said anything and purchased the item then tried to fit it in my car and it didn’t ? We would be in the same situation.. just doesn’t feel right spending so much $ somewhere for them to act like that
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September 2024 by Aysar B
Not Worth the Hassle – very bad Service
I recently bought the TITANIUM Easy-Flux 125 Amp Welder from Harbor Freight for $149.99, along with welding wire. The store associate handed me the first machine on the shelf, which seemed fine at the time. However, when I got home and opened the box, it was clear the welder had been previously opened and not properly repackaged. I followed the instructions to try it out, but it didn’t work at all.
I returned to the store within an hour to return the product, only to be told that they would either make me buy a different one or charge me a 20% restocking fee. I wasn’t comfortable trusting another product from them after that experience, so I returned it and paid the fee. I’m sure that welder will end up back on the shelf as a trap for the next customer. Very disappointed in how this was handled.
For anyone looking for better customer service, I recommend going to Lowe’s across the street. They treat their customers right.
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September 2024 by billy dirt
Frist time here 9/7/24
I was impressed with the set up and how well stocked the shelves were probably one of the best harbor fright in the area more room then the Allentown store and more Organized then the Bethlehem store on schenerville road will be back for more
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August 2024 by Jim B
Seems nice for just opening they were missing alot of stock
