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February 2024 by Kenisha Ellis
Clean and nice. Had to go around the store for ten minutes to get help.
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February 2024 by andy knappenberger
They had some nice seats to sit in and wait 35 min for my wife to decide between midnight shadow or night time dust
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January 2024 by Jenelle Merks
so tired of being pushed around by young kids trying to get certain products. they're incredibly rude and mix everything together. there needs to be a rule that parents need to accompany these children.
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January 2024 by m cam
Floor manager or employee who thinks she’s better than everyone else thought me and my friends were stealing even though we bought over $200 worth of products all together. We were followed around the store and the customer service was terrible from whoever that was. The other employees were fine and helped us out with ease. Whoever that woman was needs to chill. Just because we are teenage girls doesn’t mean we steal. I asked her for recommendations on certain products and she told me to “just go look”. When my friend asked for a shade match she just said to pick what we think looked best and didn’t give any good recommendations. And me and my friends saw another girl shoving things into her pockets multiple times and instead of paying attention to them or any other customers who asked her for help she continued to follow us around. My friend saw an opened package and grabbed it to see if it was the color she likes and the same employee or manager grabbed it out of her hand and would not let her buy it no matter what and asked to check her just because a package was opened, not even by my friend. DO NOT go here if you are a teenager.
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January 2024 by Minellys Morales
Was at this sephora and Aracelis (Ari) helped us a lot, she was very helpful and friendly :)
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January 2024 by Gilma Coercion
Excellent
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December 2023 by thomas anthony
First time visited with my wife and daughter to purchase foundation, lipistick, eye lashes and liner and few others which I don't have any idea., good place for ladies make-up, next visit 4*
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October 2023 by Ana Franqui
Very helpful staff, pricey though
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October 2023 by janel McFarlane
Great customer service
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August 2023 by jen filling
While I was in town, I stopped by at Sephora. I had a great experience because of Lyle. He was a pleasure to be around. Extremely professional, knowledgeable, helpful, friendly, and kind. it was a busy environment. However, he took time to get my perfume. I am not sure if he is the store manager, but I believe that he should be one. I think that we should give credit to those that exceed expectations and represent the brand in a positive way.
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July 2023 by meghana karanje
The store is good and the staff is helpful. They helped me to find what I wanted. They have lots of varieties in brands and products. The only thing I miss here always is that they never gave me any samples to try, that's the reason I prefer to buy the brands from Macy's instead of Sephora because they give me lots of free samples.
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July 2023 by Vanessa Ivette
Excellent customer service. A lot choices. Staff is very friendly and helpful!
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May 2023 by Chris Wegner
Refused to allow pickup at 7:01pm when time listed for pickup was until 8:00pm. Multiple staff in store of no assistance.1 star since corporate customer service tried to get them to provide the order.
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May 2023 by Marie bore
Alice Alice Alice....she was AMAZING she has the most best soft skills I've ever came across. She's a wonderful woman?
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May 2023 by Lorraine Cortes
One of the employees recommended a hair gel that cost $25 . It was horrible. I had surgery and could not return before the 60 return policy . The manager refused to take my return . I will never go to this store again . Ulta is better .
