-
June 2023 by K. Anthony
Great experience with the store and all the sales associates. We were specifically interested in floor models and were shown multiple options throughout the leather store. Stopped back a few times before making a decision and took delivery practically immediately. Super easy to work with, no hassle and quality items. Hope the set lasts a very long time.
-
June 2022 by Jim L.
Wow! Found the furniture store diamond in the Valley. What an awesome store. We had a great experience purchasing our bedroom suite from Mark this past spring. Choices were many and the quality was excellent. Fair prices and and professional delivery and setup. We highly recommend Bell for your needs. Good stuff!
-
June 2022 by Jim Lynch
We added a new master bedroom to our house and wanted to buy a quality set for it. Visiting Bell Furniture was the one stop answer. Mark was very helpful with giving us his personal attention and options. The store carries the best lines of quality goods. We purchased a custom color set that is awesome. We love it! The prices were very reasonable.The way the pandemic has affected all industries we expected our build to take some time. Mark placed our order and gave us a delivery time and he was true to his word and that gave us the time to complete the interior design we needed to finish.The delivery came as promised and the men took great care to unload, assemble and place each piece in the room.I recommend Bell for all your new furniture purchases. There store display is huge and stock with goods for the entire home. Easy to visit and shop in town. Thank you Bell Furniture for all your help! We’ll be back in the event if any redecorating.
-
May 2021 by Pam Jones
Great selection, & customer service. Elaine was great helping us pick out a living room
-
September 2020 by Donna Dzurishin
By far the BEST small business furniture store in the Northeast. Great quality, professionalism, and very important delivery was 10+++ stars. The guys lead by John are very respectful of your home and they know how to move furniture. I love my pieces and am very pleased with all aspects of this business. Jim the owner is great and Elaine does a fantastic job with helping design. Mark the sales manager is willing to go above and beyond.
-
July 2020 by Damien Blanchard
After reading the review from Erin who decided to give a business a bad review without even dealing with the business, I’m giving them a 5 star review before I even enter. My wife and I will be down tonight to pick out some furniture.
-
October 2019 by Lindy Desciak
We had a great experience at Bell and I was surprised to see the negative reviews. Mark was very helpful and gave a great deal on a quality Amish made solid cherry bedroom set. They had a great selection. We needed the furniture loaded into a moving pod for moving out of state and they wrapped the furniture meticulously. Mark even came to the pod to help make sure it was loaded well. Every piece of furniture arrived in perfect condition. Quality furniture is not cheap but it’s clear the quality will last a lifetime.
-
August 2019 by Erin VandenBerg
Have never even been inside this store, but read the Google reviews just now. Judging by the way the business responded to negative reviews (with incorrect spelling, grammar, and immature replies), I was convinced it would be a mistake to ever step foot in this facility or talk to these people. They present themselves very poorly on the internet; I would not trust them.
-
April 2019 by Alan Papinsick
Great people and products
-
November 2018 by Chris Brown
Great experience shopping there. The sales person was knowledgeable and friendly. They have quite a wide range of furniture manufacturers and fabric selections. It’s nice to see a family-owned local furniture store still in business when it seems like all we have left is the big box corporate stores. I highly recommend Bell!
-
November 2018 by Robin Neal
We are new to the area and had to furnish our entire home. Mark was our associate. He is very knowledgeable about the different brands of furniture and steered us in the right direction. He was always pleasant, dependable, and trustworthy. We are very particular about quality and are happy with all the pieces we purchased. We had the same deliverymen every time. John, Paul, and Neil were always professional and polite. They were extremely careful with the furniture and removed their shoes every single time they entered our home. They have earned a positive recommendation from us. Thank you Mark, John, Paul, and Neil.
-
November 2018 by Dana Gulick
Excellent customer service! The salesman really knew about the quality and craftsmanship of the products. He also helped pick out the colors/patterns and explained how some would work and others wouldn't. I also like that everything is made in the USA.
-
November 2017 by Sheldon Block
Great selection of top brand furniture, couteous, knowledgable staff ; and incomparable service after the sale.
-
November 2017 by Robert Finlay
Great quality and service. Best in the Wyoming Valley.
-
June 2016 by Micky Merolla
My one star is misleading, if it were possible to give this business negative 5 stars I would, and I do. From the countless times that I've seen the owner close the doors of his own business in order to, ?metaphorically?, get on his knees to service lower level local government workers to benefit his own needs, to the countless times that I've found a cut and paste tow warning on the windshield of my car for parking in a CITY OWNED parking lot, and continuing with the recent news that he's "purchased" said parking lot. And he has the nerve to claim that the purchase of this property, any of his property purchases, will benefit the downtown Wilkes-Barre community. This is the business equivalent of "Get off my lawn!", except, it's not Bell Furniture's lawn. It's Downtown Wilkes-Barre's lawn. It's the courthouse lawn, it's the dance school's lawn, it's the karate school's lawn, it's the ice cream shop's lawn, it's every other downtown business' lawn. And I didn't even need to look at the reviews on this page to know what a pile of garbage Bell Furniture is, but I'm happy I did.