CVS has received mixed reviews from customers. Many appreciate the helpful and kind staff, particularly highlighting a pharmacy technician for her excellent service. Some locations, like the one in Kingston, are noted for being well-stocked and clean, making it easy for customers to find what they need. However, experiences can vary significantly between locations. For instance, the Hanover store is criticized for being dirty and poorly stocked, with some items left open on shelves. Additionally, while phone support has received praise for being helpful, there are concerns about the difficulty in reaching a pharmacist when the pharmacy is closed. Customer service is a point of contention, with reports of unhelpful behavior from some staff members. Overall, while some CVS locations provide a positive shopping experience, others fall short in cleanliness and customer service.
