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January 2025 by Timothy wayne Peck
Closed up by appointment only, don't advertise office hrs if you're not there. Wasted Uber ride had to reroute to the airport.
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March 2024 by RS
Overbooked like usual, leaving a repeat customer stuck in a bind. If cars are not available, then don't accept anymore reservations!!! People can't live life around Enterprise having a car or not...order more cars or stop making reservations for cars y'all don't have
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November 2023 by George Fisher
I have rented vehicles here 4 or 5 times and the service is always 1st rate. The staff is friendly and helpful. Cars are clean and well maintained.
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April 2023 by Mark Warshal
Rental car was given to me with no gas in it. Empty! "That's the way we do it", I was told. I guess I expect too much. Enterprise is generally a great place to do business with. This failure on their part was very disappointing. I was told to match the gas when I return it. That won't be a problem.
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February 2022 by Melissa Jackson
I purchased my last 2 vehicles through enterprise and both Dave and Joe (sales men) took EXCELLENT care of us! We will definitely be back in the future.
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September 2020 by Diana WOZNIAK
I had to return the 1st car due to heavy odor of cigarette smell. The 2nd and only other vehicle they had smelled of cigarette odor. This is the filthiest car that I rented. The car should have been put on the side to look at b/c of mechanical issues. Enterprise has been the only place that I have rented from and will be the last. The worst customer service and car . I would rather spend a couple bucks more and have a clean car and one with no mechanical problems.
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June 2020 by janet Svetz
Here we come
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November 2019 by janet mcroy
Here we come
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July 2019 by My Nibba
Once I received the rental, the representative did a QUICK walk around to look for damages which took 20 seconds. When I returned the vehicle they LITERALLY had two individuals trying to find the most minuscule defect on the rental.
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July 2019 by marlene stempien
Rented a car from Kidder Street WB PA in November to drive to Disney had exceptional service with Anthony. Also needed a rental this month and rented from WB Motorworld and Laura was also fanastic wouldn't go anywhere but Enterprise .
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June 2019 by Joseph G.
Once I received the rental, the representative did a QUICK walk around to look for damages which took 20 seconds. When I returned the vehicle they LITERALLY had two individuals trying to find the most minuscule defect on the rental.
They tried to scam me for damages from hail dents that were BARLEY visible. You had to look JUST right at the perfect angle to see.
Beware!
Record and annotate EVERY defect of the car you rent from them. Or they'll try and scam you once returning it.
Take video and photos before taking the rental.
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June 2019 by elvin
These Guys ROCK! They were soooo helpful professional and positive. I'm grateful. Thanks!
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June 2019 by Raul “Chiky” De La Rosa
Great service at this location
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June 2019 by lori F
They are understaffed and that makes the staff rude at the Motor World location. Worst experience I have ever had with this company. I have rented a car 3 times in the last month due to travel and between both locations in Wilkes-Barre and Bloomsburg it has really seemed like they are losing touch with what matters. 2 rentals in Bloom I had to wash the windows before I could drive the car as they were so dirty you could not see out of them. The location at Motor World they were rude and again under staffed making the problem worse. You are losing your customer service edge that you had. Very disappointing this year.
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June 2019 by george weitz
I have rented from this location a lot and have been treated very well by Laura and Megan every time. I must say they go out of their way to make sure you leave happy and satisfied.
