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October 2023 by Gray Justice
The worst bank in Wilkes Barre pa ,the manager is rude an very disrespectful , and racist , very unprofessional and poor customer service
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July 2023 by Lloyd Paul
Friendly, efficient and professional
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March 2023 by Joseph Rosar
Terrible customer service. I will be closing my account and going to PNC.
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May 2022 by Khamal M Idrees
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. loyce green my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with loyce green contact via
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April 2022 by Ginger Stanton
Great banking options! Wonderful employees!
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February 2022 by Uty Matthew
I see how most people complaining about the pandemic disaster how they can't afford certain things
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February 2022 by Mason Hunter
March of this year will be 8 years since my family and I have been banking with this specific location. One of the first teller’s I met was Diane Dekmar. She introduced the proper standard in banking. Honestly in the longest time I dealt with the national banks and they were always difficult to deal with. Unfortunately, she left a long time ago but Russell’s team with Kayla and formerly Jacob has continued to always exceed my expectations. They’ve been the most polite, knowledgeable, and professional group of individuals that I’ve ever met. I have always left more than satisfied.
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February 2022 by Willford Balmaceda
We have been baking in this particular branch for quite a while and it has been nothing but excellent. Even thru COVID-19, the staff has gone far and above, not only in being safe for but making sure to keep safety as a part of our "normal life." Mr. Russell has been always patient and attending in every way to our banking needs and the staff, especially Keyla, is always welcoming and very professional. Would not look anywhere else for our banking needs here in Wilkes-Barre.
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February 2022 by Fatos Mucha
I am client at FNCB for two years and twice a week I do deposits and payroll. I am very happy and impressed at the team and above all the Manager Russel. He handles every client at the same professional level and with a great passion
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February 2022 by Granit Hoti
If I could give 10 stars I would. Great attitude from the staff and simple transactions. Happy to bank here.
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February 2022 by Andi Zaimi
Easiest bank to do business. Russel, the manager always goes the extra mile to help.
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February 2022 by Janet Price
Terrible customer service, do NOT recommend.
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February 2022 by Meta Loberg
Russel is amazing!!
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November 2021 by AK
Terrible customer service. Unfriendly. Banker was eating in her office!!! no respect what so ever. I am closing my accounts with this bank.
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May 2021 by Randy Keener
Terrible customer service.
