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January 2024 by shirley neyhard
My son went there in Wilkes Barre and will never go back , he told the stylist what he wanted and she did the opposite and came out with a buzz cut ! I am so sorry my husband went and I didn’t because he tipped the stylist , my son is 16 and he told her what he wanted and she did nothing that he wanted , what a waste of money … and my husband tipped her too…. SMH!!!
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December 2023 by Chris Ciliberto
Worst haircut I’ve ever had, though I think haircut is being generous.I have come here more than a few times and it’s always a gamble, there’s a few really good stylists but more bad than good. I had a simple cut scheduled with a reference photo for styling, the stylist instead went off my previous notes and completely disregarded what I had said, which included to “leave it long” instead opting to cut it down to a near buzz cut.After getting over the shock of the haircut itself, I noticed the sides weren’t even remotely even with one side far higher up and unevenly cut and the back cut unevenly too. In fact, the stylist didn’t even style it, after the cut ended that was it, never so much as a comb to finish! The final product was supposed to be a general styled faded nothing specific just a longer on top fade, instead I got an uneven buzz cut that’s not even blended properly.I had called to inquire about a refund, something I have never done with a service such as this, as to not embarrass the stylist by coming back in. However, I was informed that the GM would not issue a refund and the best offer was for a free haircut in the future and to “fix it”, which is ironic considering I’ll have to pay more somewhere else to get this fixed *properly*. The only nice thing I can say is the attending manager did try to help but was overruled by the out of touch GM.TL:DR…don’t come here, pay the price to go somewhere else or do it at home, you’ll likely have more experience than whoever you’re assigned here anyways!
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September 2023 by Uh Oh
We had Jenny. She didn't give the cut we asked for. Even had a picture for her to reference. She even disregarded what I was saying as if me being his mother didn't matter and I wanted him to receive the cut he wanted which she did not give. I ended up wasting $20 for a cut I could've done better at home. Would not recommend to anyone.
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August 2023 by Christopher Romanelli
Usually pretty good but today I checked in about 3:30 with a 76 min wait. Showed up there at 4:47 and they said it would be another hour, I was still 10 on the list. They said two people left for the day, that’s not my problem. I had to pick up my daughter at 5:30 so I drove there for nothing. They should have let me know, terribly unprofessional.
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July 2023 by Emil Ishley
Nice stylists. Good haircuts. Good prices. And....quick. what else can you ask for?
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July 2023 by Mitchell Griffin
Very rarely do I ever get a bad cut, I get my hair faded. Prices aren't bad either.
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May 2023 by Adam Evans
I have used great clips for not only myself but for my wife and daughter as well. and they are always great at what they do! they are cheap with pricing and we have never had any problems with the outcome
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May 2023 by Cheryl Zimmerman
I like that I can check in online before I get there and that they keep record of how I get my hair cut. Everyone I’ve dealt with has been friendly and provided great service. Always very clean!
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April 2023 by Hugh Hughes
The fact that I can reserve a spot before I leave work is great and usually I don't have to wait anymore than 10-15 minutes. They makes Great Clips very convenient. I left with a great haircut today. Very pleased!
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March 2023 by Seth Mansfield
Excellent job and stylists are nice here at this location. Always a good experience.
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February 2023 by Laura Blackwell
I had my hair cut by Sanja. She did a fantastic job of communication and listening to exactly what I wanted and needed even when I wasn't exactly sure what that was.
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December 2022 by Joseph Chiampi
They do more talking then hair cutting gave me a garabge haircut buzzed behind my left ear and not the right. Chain barbershops are not it for a last minute haircut.
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December 2022 by Yeli Vega
Gianna killing it with face framing cuts ✂️ Great listener, superb at taking your preferred look to the next level. This lovely lady went above & beyond leaving my hair looking gorgeous. Absolutely exceeded my expectations! Cannot recommend her enough!
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December 2022 by Taryn Skinner
Went for a quick trim and ended up with tons of welts. I have never had such a bad experience.
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November 2022 by Jon G.
Consistently do a great job. Love their app and waiting list management!Service: Haircut