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April 2023 by George Hatrak Jr
I called on Wednesday and made an appointment to drop my paperwork off on Friday. I requested Karen Irace to do my taxes and Karen called me on Saturday afternoon to inform me that my taxes were done. I picked them up Saturday afternoon. I like Jackson Hewitt and Karen, she the best.
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April 2023 by Mike Kostro
They did our taxes pretty quickly, as a first time customer they gave us a 50% discount on the cost even though the discount had expired a week prior. That was very nice and greatly appreciated. They made a mistake on my local that was caught and fixed b4 everything was filled…… cudos on that
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April 2023 by Andmoe Yank
Fast courtesy service at a decent price.
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March 2023 by Kenneth Clark
I was surprised how fast they got the job done! Next year I will go to Jackson Hewitt again to help with taxes.
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March 2023 by Brenda Simonds
Professional knowledgeable and friendly
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March 2023 by Dave Wydo
The people were very polite and professional. They had all the work done in one day and at low cost. I highly recommend Jackson Hewitt for all income tax purposes.
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May 2022 by Mike's 62
Friendly and fast service, I've used Jackson Hewitt for years. Although this year it cost 200 dollars to do my taxes and I use the short form. I feel this has gotten to expensive and next year I will look into other tax service companies.
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May 2022 by Amy Borkowski
Smallest return I've seen in 10 years. Will NOT return!
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May 2022 by Jamie Ruppert
Great customer service, but expensive!!!!!!!
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March 2022 by Beth Johnson
My experience with Jackson Hewitt was not a good one. I called bf hand to find out all the fees and what it would cost. Then they call me and tell me it’s going to be $50 more and my return was nothing. It was ridiculous.
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March 2022 by David Foust
They are the best
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February 2022 by Mel Trusts Noone
Horrible RUDE people work here.. I called to ask a simple question and the guy was rude as heck!!! He not only didn't answer my question but had no clue what he was talking about and has experience to be answering the phone! These people here have NO EXPERIENCE, charge you ALOT and will SCREW up your taxes! My fiance had to go somewhere else because they almost screwed him if he didn't fix the mistake they made! AVOID this place! They are so clueless!!
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December 2021 by Deanna Oboyle
Ive been going to this particular office every year and e wry year it's mostly the same miserable people. Especially whomever answers the phone. Doesn't behave professionally and very rude. I made an appointment two weeks ago for early advance. Checked last night and it was cancelled. Called this morning and apparently they aren't doing it and are just open for the tax part. Which I dont get because nobody is doing a complete tax return without w2 first. Then she goes and apr is 35.9 percent. Um yea and so. Does my loan affect your return? The company you were hired for offers it. It brings business to your company, because if they get advance they have to file with your company. The apr is nowhere close to the fees you charge. How about instead of voicing about the fee you tell customers we charge hundreds of dollars to do your return. i paid 500 for my taxes to be done last year. I paid way less for advance. Bottom line, be professional. You are in a customer service job. Give customers a good experience to keep them coming back. Dont voice your annoyance with people wanting what your company has to offer. Be kind and answer any questions they may have. Any job like that can be frustrating at times and you do get some nasty customers. But it's your job to still be professional and kind. If you cant do that then go work elsewhere. Doesnt seem you like your job that much.
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March 2020 by Frances Evans
Worse place every to get your taxes done they changered me 500 dollars to get my taxes done DONT EVER GO HERE
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February 2020 by Sanyo Rabe
We had a wonderful experience, and Kathleen was so professional and friendly. She is a really good agent, totally recommended. The office location is an easy access, clean and the waiting area is comfortable. Personel are friendly too. Hope we will do our taxes with her next year.