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March 2024 by Rebecca Harrell (Young Entrepreneur)
Longhorn is by far my favorite restaurants in the WB area. You really get your money's worth. I tried all of the appetizers, and I tell you they don't disappoint you. By far, my favorite is their strawberry shortcake cake ? I ordered it twice, and it gets better every time I eat ?. I can say the staff is amazing and very patient. The manager is very nice alway comes around and greet the guest making you feel very comfortable while you enjoy your dinner , one manager was so nice she gave my child a free snack once he was done with his meal, that was a great experience ? I can say Longhorn steakhouse is one of my favorite restaurants. I recommend it to everyone who wants to have a great tasty mealKid-friendliness: Very kid friendly staff was amazing with my son even gave him a free snack
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March 2024 by Dan the Mind Sculptor
Fast, fresh, and friendly. Best experience I've had in months.
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March 2024 by lorie eiffert
If I could give it zero stars I would...service sucked, table was filthy and when asked to have it cleaned off caught attitude....literal snot on the napkins, food stuck in the silverware...brought ice cold food out, missing gravy, asked for regular corn, got corn on the cob with nasty toppings on it, steak was dripping blood n asked for well done, not still breathing....ordered filet and got, idk what...not to mention waited over an hour for dinner and the waitress never came over to see if we wanted a drink or starters...I'll stick with my go to....Texas Roadhouse, worth the wait.
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March 2024 by Kiara K
Our waitress was sweet. The food was really good. They get busy, so there might be a wait.
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March 2024 by Michael Martin
This place was great. The server was friendly and attentive but not overbearing. The music was soft but noticeable. The food was excellent. There was an attention to detail at this restaurant that I appreciated.
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March 2024 by Helen Carolina Garcia
Excelente lugar con ambiente acogedor y agradable,la comida es excelente en lo personal recomiendo como entrada el did de espinacas y queso. Nuestro plato fuerte un filete en su término perfecto y la margarita simplemente una bebida para dioses simplemente intento decir que es el lugar perfecto y con atenciones vip por parte de su personal.
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March 2024 by peter geedman
Our waitress was awesome she was always nearby making sure we had everything we needed ..The food not so good. The French onion soup wasn't hot the cheese wasn't even melted fully usually you get that burnt cheese crust at the top to where this the cheese was just melted but solid at the same time.. the bread usually comes out first it didn't come out till the entrees came out and my steak I asked for medium well I got medium rare instead .
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February 2024 by Kenn Anderson, Jr.
I enjoyed my visit to Longhorn and the staff was excellent. I was there with a large group for lunch, so my visit was probably not typical. The food was decent, with the seafood bisque being a highlight. I also ordered a steak salad, but the steak was a little undercooked. I like it medium rare but it was more rare than medium and the veneer was cold.
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February 2024 by Stella Alexander
Always great food and service at Longhorn!
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February 2024 by Stephen Dule
I try to stay away from chains, but this is the only steak house in Wilkes-Barre. We got there and the hostess seemed out of it. She said it was going to be an hour wait. No problem. One hour goes by and I go in to check and she said "yeah you may be seated now." As we walked to our table, there were about half a dozen tables open and they weren't filled the rest of the night! Our waitress was great so it evened it out. She was quick and kind.As for the food, the wings were extremely salty, to the point where I had to take a gulp of water after every one. For the entre I got the ribeye, and it made up for any problems in the beginning. It was tender, juicy, cooked as requested and not overly flavored. It was truly an enjoyment to eat. The other entre was the filet, which was undercooked as requested. Maybe because it was so thick? Regardless it was delicious as well.Overall, steaks were 7.9/10, service was 6.8/10.
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February 2024 by Evie Spadafora
Our server was great! A call was made asking if coming at 5pm would be a problem for party of 9 for 90th birthday dinner. We arrived 10 minutes before 5pm and were not seated until after 6 pm. 2 of the meals had to be sent back because they were cold. If you have gluten issues do not eat here.
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February 2024 by Curtis Perpignan
Great value and service ? ?.
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February 2024 by Nica Shree
My significant other and I decided we'd get longhorn for dinner, and also decided to order it online. Though we were close, we knew that we'd have to wait about a 25-minute. As the email said, our food would be ready by 6:50. At 6:40, I received the text to check into the to-go parking spot. A little after that, a young lady came out with several orders. Which belonged to the two other customers. She came to ask us the name on our order. Gave her the name, and she left. 6:55 rolls around and nothing. I figured that it was busy, so I went into the restaurant to use the restroom. Then, I asked the hostess where I should go to check on my to go order. She directed me to the bar area, where a gentleman was inquiring about his order. The young lady who dealt with the gentleman began to walk past me. I had to stop her to figure out what was going on with my to go order. By this time, it is after 7. While I'm waiting at the bar, several servers came and went. Not once did anyone ask if I've been helped. I again I had to stop another server, who had just dropped off an order at the bar. By this time, it is 7:15. The young lady who I spoke to finally came out with my order at 7:20. The lack of customer service and communication was null and void. Food seemed thrown in the bag, even the containers were dented in. Update: Thank you so much, Kelly (one of the managers), for hearing me out, and rectifying the situation!!!
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February 2024 by JOHN KRESS
Lunch: Fantastic burger, excellent seafood chowder!
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February 2024 by Frankie
Ordered half pound burger. Ordered it medium well and some parts of the burger was raw,not cooked all the way. Server wasnice, meal did come with bread and salad but raw meat can get people sick. Probably won't be coming back