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November 2023 by Jacky Tapia
Very good service. Personal knows well the product super informative and effective. Price is good and super fast service
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November 2023 by Don Storm
Had the exact color and style flooring we needed
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July 2023 by david montesi
Mark Allan made ordering and delivery easy. I would recommend this store and team to anyone.
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July 2023 by Eric Taffera
Ask for Mark, he's the guy to help you get it done!
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April 2023 by Dawn Loner
Marc is very helpful and very nice to work with . Has been very helpful. The gentleman that came to my home also very Professional. Just purchased my new floor to be installed in the basement. Very up front on timeline. Can't wait.
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April 2023 by Jennifer Sinclair
The staff at LL Flooring are very friendly and knowledgeable. Their prices are the best in the area. Would highly recommend!
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March 2023 by Sharon G
Seriously, shopping at the WB location was most enjoyable. This was our 2nd large purchase from that location, in 3yrs. Excellent service by AJ. When I couldnt find anything that I liked, he said, " Wait one minute." Then, came back with 1 sample of LVP that we ultimately wound up choosing. And, this was AFTER shopping around, to OTHER stores, too. The PRESIDENTS DAY week-end sale gave us a $750 SAVINGS, to boot!!! Seriously. In these times, when " service and product" can often be less than desirable....that is NOT the case with the WB, LLFlooring store!!!! Great job!!!
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March 2023 by Patricia Innaco
Some lack of or maybe miscommunication about delivery date. But was still delivered quickly enough. The men who delivered the flooring were great.
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February 2023 by Mary Hempel
Staff was very knowledgeable & helpful. AJ explained financing which helps to make our project possible.
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January 2023 by Michelle Brennan
Was able to order samples which helped me choose what I wanted. Online ordering was easy, order came in earlier than expected, was given the weight ahead of time so I could make sure my vehicle could hold it. Great service beginning to end!
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October 2022 by Robert Dommes
Very knowledgeable people with a great choice of flooring plus everything you need to install it.
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September 2022 by Jim Shumgart
Outstanding experience from start to finish. Very knowledgeable and helpful associates giving excellent advice.
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August 2021 by Cyndi McGlynn
Loved the flooring selection, and the gentlemen who helped me were very friendly. Beth came out within 2 days and measured, she was very friendly and helpful. So we ordered the flooring and understood it would be a while for the flooring to come in because I had a special order step. It took 6 weeks, no problem. My issue is that when we ordered they told me half down now and half down when flooring comes in. I said that I was uncomfortable with paying fully before job was done. Because we had our bathroom done last fall and paid in full before it was finished and it took 3.5 months for him to finish and he did an awful job. I said I didn't want flooring sitting in my house for months. The guy then says to me, oh no, once the flooring is in and at your house Beth will call within 2 days to schedule install and it will be installed within 1 to 2 weeks. We'll Beth did call me within 2 days but they can't install until September 13!!! This is July! So exactly what I said I didn't want is what happened. When I said this to Beth she said they knew how far out it was, so these guys lie just to sell the floor. Once they get their money, they no longer care. Then to top it off the manager called me with attitude telling me that I misunderstood! I absolutely did not misunderstand, I remember the entire conversation in detail!! I will say that Beth has been very friendly, apologetic and helpful but I will NEVER deal with this store again. If I could give 0 stars I wouldJust a heads up.... The owner said they would be in touch soon, a week later haven't heard a word from anyone!! Customer service here obviously sucks!!
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July 2021 by Janine Holena
We just had our floor measurements done by Beth. I have to say she is extremely knowledge and was able to answer all our questions. My husband is the owner of a painting business and I’m Senior manager for a Global OTC Co. We deal with customers and employees all day. It was a pleasure to meet someone who knows what they are doing and has a fantastic personality to boot!! Thanks Beth… you really know your stuff!Joe and Janine
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July 2021 by K Yingst
Selections were outstanding. May have to wait 7-10 days for some items to come in but believe me they options that meets any budget and color scheme. The store assistant was very helpful and answered every question. Highly recommend it.