MotorWorld Lexus is dedicated to meeting all Lexus needs, offering a range of services from leasing to vehicle maintenance. Customers have reported excellent experiences with the staff, particularly praising the friendly and upbeat demeanor of team members. Many appreciated the seamless transaction process, which allowed them to complete deals in one trip. The service department is noted for its professionalism and speed, with convenient valet options available for those living further away. However, some reviews highlighted areas for improvement, especially regarding communication after the sale. A recent customer experienced issues with their car insurance not being updated as expected, leading to some frustration with the sales manager's response. In contrast, other customers emphasized the dealership's commitment to locating specific vehicles and providing personalized service. Overall, MotorWorld Lexus is recognized for its dedication to customer satisfaction, though some customers suggest that there is room for enhancement in post-sale support. The dealership continues to be a popular choice for Lexus purchases, with many customers expressing a strong likelihood to return.
Excellent experience from start to finish. Tiana was amazing to work with and we will now be lifelong Lexus customers!
April 2024
Excellent experience at this dealership. Everyone we encountered was amazing and went out of their way to satisfy us. The vehicle I wanted had to be located and they really went out of their way to find the exact one for me. I would highly recommend this dealership!
April 2024
Traded vehicles with Ferrario CHRYSLER. Bit of a drive, but it's a nice dealership!!!
