This sinister company did not credit payments correctly. Despite calling them, and each time the csr telling me it has been corrected, this is not the case. They have FAILED to provide me the corrected documentation and I will be filing a formal complaint with Consumers Finance Protection Bureau.
April 2022
lol they sent me a letter in a huge plastic envelope. just one piece of paper. what a waste. just send an email or use a paper envelope. huge companies asking for money by wasting money and harming the environment. i hope this company sinks hard.
February 2021
My loans went from $30,000 to $49,000 when my loans transferred from Sallie Mae to Navient. Shady loan service provider.