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“The employees were nice but were mostly not helpful. I lost my phone, but they didn't care. No one batted an eyeI or helped whatsoever after i just made a almost $200 purchase. Not too mention I was in there for ever beCause every single pair of boots was scoffed up.”
“We bought our little boy Taromaru (originally named scout) from them 10 months ago and it has been such a joy to see him grow from such a little boy to where he is now. We love him with all our heart and are so glad we got the chance to bring him into our lives”
“Purchased a miniature poodle here in June of 2019. Bonnie was the woman who took care of us. It’s been years and I still remember her name because that’s how caring and thoughtful she was. I visited the store multiple times and all the staff was knowledgeable and friendly. My poodle is the most amazing dog. She’s 3 now!”
“The knowledge of the employees about healthy dog was exactly what I needed. My puppy loved the samples they gave me and now WE are hooked. Thank you from a future loyal customer.”
“Have never had a bad experience my kids absolutely love to see all of the animals. The owner is very knowledgeable and priceses are definitely the best I've seen especially for a facility that has so many animals to care for. As soon as we walk in the store we are always gretted not only by the employees but the beauty that loves to sit on the railing definitely makes my day to see such a great place to not only shop but for my children to see all the amazing animals and learn so much from the staff. My tortoise definitely loves the new home we purchased today she is making herself comfortable.”
“Kim was wonderful! She was able to take time (she was rather busy, it was crowded) and assist us with our pooch. She was so friendly and knowledgable. She then took us to register and swiftly checked us out. We got signed up for the rewards and we have found out new go to place for our puppy!!”
“It was nice to get an appointment at the clinic Saturday. The clinic staff and veterinarian were very friendly and the process was smooth. I appreciated the text reminders prior to the appointment as well. Thank you for providing this service.”
“The fish dept here has a great selection, and for the most part, everyone is friendly. There is one guy that works there that rather play on his phone then work.”
“The owner is wonderful she remembers people. She cut my moms dogs nails and when I got a pup did his too. She had a perfect pup for me when mine died and sent pictures, unfortunately timing was wrong but she’s is not trying to make a sale but to give these perfect babies a good home”
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“My first time at this store and I don't know why I didn't hear about it before. Well stocked with animals and supplies and good service. Prices seem competitive as well. I plan to return again.”