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June 2023 by Google user
I'm leaving this review not to criticize the stylists (they all do a fine job here despite what some reviews say), but to criticize the company owners. They are greedy, despicable and incompetent monsters who deserve less than nothing due to their life-ruining decisions. If anyone sees this, BOYCOTT Smartstyle because of the callous and stupid higher ups! #savethestylists
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May 2023 by The Real Joe Gatto
I'm leaving this review not to criticize the stylists (they all do a fine job here despite what some reviews say), but to criticize the company owners. They are greedy, despicable and incompetent monsters who deserve less than nothing due to their life-ruining decisions. If anyone sees this, BOYCOTT Smartstyle because of the callous and stupid higher ups! #savethestylists
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May 2023 by Jacky Tapia
I was to happy with my haircut. I got a beginner she has no idea what she was gone do and had ask someone else
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December 2022 by Dawn Henderson
She did a nice job on my hair. She made my eyebrows wonderful
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August 2022 by Rebecca Green
Not sure who the new manager is or why she is so rude. I recently called to make an appointment, come to find out my favorite stylist isn't there anymore. I proceed to explain to the new manager what I am looking for and the attitude that came from this woman! Unacceptable!!!!! You don't treat someone like that over the phone or in person. I will be making sure I no longer go back or have anyone I know go back there either. Such a toxic place!!!!Now cooperate contacts me and tells me to email them so I do and it says its an invalid email to reach out to them! How unprofessional of a company !!!!!
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August 2022 by Joe Smith
I have been going to this salon for 3 yrs now. Went to a few girls until I got to sara. Sara was new out of school when she first started my hair. Over the next few months I watched my cuts get better each time. Then Covid hit. When the salon reopened she was managing! Awesome. I saw that woman run around that place short staffed, busy every time I was in. But she always had an amazing attitude and was great with customers. Well I was upset to find out last week that she had left. I spoke with a girl I guess the new manager (as she stated) she informed me sara had been let go and that she has more experience than sara and would take me on as a client. First of all UNPROFESSIONAL! Second of all sara is why I kept coming there! I truly hope that this new manager gets off her high horse soon!Services: Haircut
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August 2022 by Jonna O'dell
Not sure why the lady named Jordan had to be so rude. Seems like she needs an attitude adjustment. Definitely won't be returning if she's there. There's no reason to be rude to customers who just ask simple questions.
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August 2022 by Rebecca Green
Not sure who the new manager is but she doesn't have to be so rude !!! All I asked was if the prior manager was there because the prior manager has was more experience and so much nicer. I tried calling to make an an appointment and the new manager did nothing but complain and be snippy. Definitely won't be returning or having anyone I know come here EVER again
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July 2022 by Cheryl Graaf
Went here for YEARS, always had Amber, but then she left.I then tried Heather and she was fantastic, for some reason she left. Decided to try Sara, not nearly as good , but acceptable. I find out today that she also left.I admit I am picky with my haircut, so I stick with the same person when I find one that I like. I think this salon has a revolving door for the employees, which makes me think there are many problems that customers don't see. After going here for 12+ years, I will be going elsewhere to establish myself as a client because the anxiety of having a different hair stylist every time I walk in is too much. Also, very unprofessional for stylists to be complaining about each other while cutting your hair. This salon is TOXIC.Services: Hairstyling
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July 2022 by Danielle
My granddaughter had her bangs cut here. They look terrible! The stylist wasn’t very kid friendly! I don’t recommend at all ?Service: Haircut
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June 2022 by Doodle Mom
Says open at 9am. Still standing here outside gate at 9;15. If they are closed, fine but update the hours on the website so people don't travel expensive gas for a service they can't get!!!@!!Service: Haircut
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March 2022 by Scott Belanger
Been coming here for the last 3 yrs! Sara is amazing! Always has great customer service and makes you feel really comfortable. Definitely recommend her for anything. My wife gets her hair colored by her almost monthly and it’s always perfect!
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August 2021 by Sara Renee
Great environment! Definitely recommend!
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July 2021 by Becky Thorpe
Made an appointment to get my hair cut after a few days of trying to get in. Come in to the gates close and no notice or reason why. Even online it says open until 7. I left work to get my hair cut but had to back afterwards. It was a waste of my time to drive all the way here and have to turn right around. I work in customer service and this is absolutely unacceptable, at least post a sign.
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July 2021 by sonj a
Went there to get my split ends trimmed. Worker said she knows how to work on curly thick hair. I asked her three times if she was sure, she said yes. It looks uneven and choppy the layers are uneven and the length is all different. DO NOT GO HERE! I wish I could add a picture so y'all can see the hack job she did.
