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July 2023 by cody lasota
Online banking is down for the entire weekend. I was told I can use my check card to withdraw cash at any ATM incase card service was down too. Tried 2 different ATMs before going to the branch teller to withdraw money. I wrote 2 specific amounts in the checking and savings line on the slip, and the total amount for the transaction on the "total" line. They still managed to withdraw the total amount from my checking and then withdrew extra money from my savings. My experience with this credit union has been awful in the past few year. They previously withdrew money from my account by mistake and didn't inform me until my card had a negative balance due to the mistake. It's embarrassing to have your card decline buying a pizza and then not having the ability to check your account because their system seems to always be down for maintenance or end of month processing. I'll be looking for a new bank in the near future
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September 2022 by Cindy Tuzinski
Went there and the girls were so so nice. They answered all my questions with quick and informative answers.Thank you for being so nice!
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August 2022 by Jake Pearce
Tux was here, immediate 5 Stars.
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June 2022 by Jessica Lynn
Was going to open an account here but After reading the reviews about the miserable tellers I will take my business elsewhere !
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April 2022 by J Kat
Was going to open an account here but After reading the reviews about the miserable tellers I will take my business elsewhere !
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April 2021 by dorothy koprowski
Was always treated nice.
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March 2019 by Andrew Wabik
Girlfriend's credit union of choice
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December 2018 by Yvonne Gorel
Kind, courteous, willingness to help. Always a smile! ☺ been with them for years.
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March 2018 by joseph Newhart
Would love to give them 5 stars. Positives....The employees are helpful and get back to you at the very least. They also remember your name. I was helped to work through the mortgage process step by step which simplified owning a home rather then renting. They offer all the regular fare for personal finance. I like UFCU becasue they never kept me hanging for an answer when I needed it to make a decision unlike other local financial institutions. Negatives.... Feel like a criminal if I'm depositing a personal check you generally need ID and the check will be put on hold for 3 days or more, and shunned if there is a coin(s) involved in a transaction. If you have a savings bond for some reason and are looking to cash it out or deposit it they can't process them. At times it is hard to get through on the phone or get info because not everyone takes care of all the products they offer at that office and they need to contact other branches.
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February 2018 by sri bhuta
Tellers have become more miserable and less friendly as time goes on. Sometimes they do not even say hello when you use the drive through. Very inconsistent tellers. Some want ID, some ask for your information. Probably going to leave this credit union soon if the service keeps deteriorating.
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November 2016 by Jude Schappert
Very friendly. Never a hassle.
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July 2016 by Lee Galazin
Nothing but trouble! Everytime I'm there the tellers are miserable! Then they make you PAY monthly to have the card with the chip reader even though it's mandatory they still charge you to have the chip card. And I just tried to cancel my account they charge you to cancel your account also! Never going back.
