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January 2024 by Kenzie Naugle
They were great and great service!
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November 2023 by Damien Stevens
Great group of knowledgeable folks in here
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July 2023 by Earl Trent Jr.
Bastian put inferior parts on my vehicle and then gave me a low rate warranty. Fool me once, shame on you, Fool me twice, shame on me.
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June 2023 by Gabriel FitzPatrick
I requested an appointment for two front tires to be replaced. Was told that it was a walk in process which was absolutely fine. Was very impressed that I was given an out-the-door quote unprompted. As an intern hailing from a small town likewise to this one, this assured me I was in genuine and professional hands. All staff I interacted with were great. Thanks!
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April 2023 by Bryan Schaefer
Could not ask for better service. Got a flat tire while traveling home from Florida and passing through. They took me in right away and the repair was done in 20 minutes. Amazing customer service and friendly staff. Highly recommend them.
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April 2023 by Deanna nevel
Took my car there and ask for it to repair when they had it in the frist time they told me it need a steering rack and n muffler system which I know it needs a muffler system....I was told that's all it needed for inspection so I set the appointment for the day too get inspected and when I got there they told me they couldn't inspected my car cause they claimed it had holes in floor board and brake cables needed replaced but I wasn't informed of this 2 weeks prior to this when they went over the car...so they did the major work and I still didn't get it inspected after almost 2000 in parts...if I needed all that I should've been informed before I thought I would have had it all ✅ for inspection and it took them almost 4 hours too get me out of the shop I realize the job was 3 and half hours...getting checked out was horrible they had idea what was going on with my paperwork and none of I formation was put in system so that took a hour or longer too get it done....this isn't a good look for anyone...also almost everyone that was in there that day had to put some kind of part on there car like they charged a lady 72$ for wipers to inspected her car like I know times are hard for business but people work hard for our money and shouldn't be treated like that or taking advantage of just so a business can make money
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November 2022 by Martin Jackson
Go in for oil change Sat for over an hour and fifteen minutes still haven't touched my truck place is to disorganized
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November 2022 by Heather Cioffi
They put some tires on for me. Did a great job!! I did have to wait all day either..lol...
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July 2022 by Olivia Gnoffo
Previously I went here for an oil change and they didn’t put my oil cap on so oil spilled all throughout my engine and on everything under my hood. The only reason I knew my cap wasn’t on was because my car was smoking on the highway. So today I decide to give them another chance because I couldn’t get in anywhere else for an oil change and they didn’t do my tire rotation… I could tell because my front tired had a lot of break dust on them and the back were super clean. So I went back in and they said they didn’t do it because my better driving tires were on the front. This wasn’t communicated to me before I was about to leave. So they let me believe I had my tires rotated. I’m assuming so eventually I’d have to come and get new tires. I’m finally done with this place.
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May 2022 by Bobby Wood
I brought my vehicle in for an inspection and tire rotation. Upon receiving the bill I noticed that they changed my oil without my permission. I let them know that I was not thrilled about the unauthorized oil change, however, I paid the full bill and left. Later in the afternoon when I moved my truck from the driveway I noticed a puddle of oil. My truck has almost 144,000 miles and the oil is changed on average every 4,000 miles. Including the above oil change, the oil in my truck has been changed 3 times by someone other than myself. The vast majority of the times the oil has been changed in almost the exact spot where the puddle of oil is located. At no time other than the present has a puddle of oil appeared under the truck after an oil change. I called Bastian and requested that they send someone to pick up the truck and have it checked out. I was informed that this was not an option and that I should bring in the vehicle in the event that oil continues to puddle under the vehicle. I informed them that other than the remaining tire rotations they will receive no business from this household.
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May 2022 by Elizabeth Simons
The staff at Bastien took excellent care of my family when we broke down while passing through, on our way to vacation. Joel kept in contact every step of the way and was able to repair our vehicle ahead of schedule!
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April 2022 by Dawn Hunter
Never knew it took an hour and fifteen minutes to put a tire on a car that had been dropped off the previous day for repair. So, the tire had already been repaired the previous day. All that had to be done was take the donut off and put the repaired tire back on. Got there at 945 and told them I had to be at work at 11. My husband had also told them this the previous day when he dropped off the tire. I didn't leave until 15 minutes after 11. I asked at 11 if it was almost done and they hadn't even started. I can understand being busy but this is just bad customer service on probably the easiest job they had that day. Not going back again. I'll go to Kost or someplace else.
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November 2021 by Bill Welch
Great service as always. Scott and his crew are top notch!
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October 2021 by Linda Sheats
Great place to take your car for service or just a check-up.
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September 2021 by Francis Burke
Had a flat tire and was in a hurry. Asked to put on the spare tire which they did.Was on my way within a half hour as several customers ahead of me.
