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April 2023 by renee bryson
Just want to say thank you for going out of your way to help us out. We were getting so discouraged trying to return something to ebay. After getting referred to crate and freight it was a quick 20 minutes and the package was on its way. Thank you also for using your own rachet strap. Will pass along the good word thank you again.
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April 2023 by Ty Pophal
I have been trying to get a title for a car for 3 to 4 weeks now from you guys and you keep sending the wrong title. Then I try to explain this to you on the phone and you hang up. Very professional guys. Hanging up on your customers is not going to help.
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August 2022 by Reste Optimiste
The whole process of what I did wasnt an issue and the gal who helped me was incredibly kind. But they somehow messed up/completely forgot to charge me despite taking my card. Then within 5 hours of texting me when I was asleep were already threatening to call the police for theft when you'd think they'd allow at least 24 hours for a proper response. In other words the service was good but the way they acted after the fact on a mistake that was likely their own fault (they literally gave me my total and took my card) was uncalled for and warranted at least a little more time before taking such drastic action.
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August 2021 by Darlene Winger
Just to have a simple2 minute paper notarized, dont go there. Title work takes awhile and they only seem to have one person for everything.
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July 2020 by Ann H.
My dad died recently, and we needed to ship some treasured items to our home in Alaska. The staff who helped us were attentive and thoughtful. They gave us a preliminary quote, which was spot on with the final cost for delivery. They built crates to house fragile items, and made sure everything was packed well. The entire shipment was then crated on a palette and shipped. Nothing was damaged in transit. They did an amazing job, and I will recommend them with no reservations.
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March 2020 by lyme warrior
ok place, prices change daily depends on witch brother you get.
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February 2020 by Meris B.
I purchased a beautiful old canopy bed off ebay (in like new condition) and needed it packaged up and shipped across the country.Tom at the crate and freight in Williamsport, PA. did an absolutely first-rate job. He picked it up from the seller for me and wrapped and packed it carefully(even building a crate to fit). Let me tell you it was so well wrapped just about nothing could have damaged it, which was good, as somewhere, someone, managed to damage a corner of the crate. But not the bed. The bed arrived complete with all its many parts, and without a scratch. Thank you Tom. Thank you Crate And Freight. I highly recommend them.
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August 2019 by Mike S.
Honestly this was one of the most disrespectful ignorant people I have ever dealt with in customer service! I had a return that already had the label printed on it and all she kept saying was "I'm not making a penny off it so I'm not doing nothing go set it on the floor" wouldn't give me confirmation or anything absolutely terrible!!!
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July 2019 by Charles Frey
If you want fast title service avoid. Had a title done there, paid well because messenger service, well 2 weeks later no title, I call and he tells me oh well if you got a pink slip then it will take 4 to 6 weeks and if my employees did it that way there had to be a reason, I said no one ever said a word and I paid full price, he said well there is nothing I can do about that,
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May 2019 by ELLEN TRUMPER
They're respectful, private, and responsible
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April 2019 by Kate Anderson
Crate & Freight works at lightening speed, is super reliable, and is simply wonderful!
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April 2019 by Carolyn Harman
I love this guy he is so energetic, happy,polite. I will always go here for all my Notary, shipping, n even faxing.
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July 2018 by Brianna Stiller
Had a few mix ups with the DMV and was more than satisfied with the help I got from this establishment to go above and beyond to fix everything.
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April 2017 by Alan Jenks
First class all the way for this guy won't deal with no one else ever again!!!!
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April 2017 by penny jo duke
It's a family-owned business and they treat everyone who comes in there like family