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November 2023 by Kimberly
Always a great experience! Clean rooms, great free coffee & breakfast, & great service. My go to spot to stay when in town. :)
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November 2023 by Tricia Pro
The room was spacious, beds & pillows were comfortable, staff was so nice BUT it was lacking a few major things, in my opinion.1. A full length mirror! I’ve never been to a hotel room without a full length mirror to double check what I’m wearing before I get out the door. Come on Holiday Inn, invest in a few mirrors, they’re not that expensive!2. The room was so dark & dimly lit and not enough light for me at all! The bathroom was bright but that’s it- I’ll never understand how someone could design a room and not have proper lighting to see. The coffee bar was completely dark yet they put a light above the cupboard which barely lit anything?!3. My “room with a view” consisted of staring at the hotel next to me & dirty roof top. If you kept the window open, the entire hotel would be watching you:/If I’m ever back in Williamsport again for business, I may book another hotel or bring my own light & mirror next time!
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November 2023 by Miss Delgado
The room was ready, comfy bed.If you pay for the room beforehand, they tell you they’ll hold your card for incidentals which means another $20 charge -not pending- they fail to mention.The advertised “heated pool” was freezing, but the pool room was hot. I asked and they say the pool should be at 68. What it should be and what it actually is are two different things. I’ve been sitting here, thinking my feet would warm up… no. They’r after ten minutes, they’re still cold! Btw… the windows at the pool show out to the lobby, where they open the blinds for anyone who comes in. Apparently, they hosting live peep-shows (he was looking, until I pulled out my camera).The greatest thing about breakfast were the biscuits and gravy - decent, not great. The juice cup they give you is like the mouth-rinse you get from the dentist. Asked for housekeeping, never showed. The pool entry lock was not working. They had to go get another key and then the master key. It was just way more of a headache than it was enjoyable.? never, ever, ever again.
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August 2023 by Katherine Jones
Great hotel, but I can’t believe how environmentally unaware this chain is.Everything to eat off or drink out of was plastic!No, metal cutlery or China plates etc anywhere!!On a daily basis this chain must be a huge contribution to environmental issues.Also, I have to comment on a lady working in the kitchen, she was very unwelcoming and actually called us back to clear our table.There were no clear signs or bins to show that we had to clear our tables, if there were, I would’ve had no problem doing this!!!Even other visitors commented on how rude she was as she actually called me back in front of everyone in the lobby and followed us to the lift?!Other than that the hotel was a great stay.Rooms: Fantastic room, the beds were so comfortable.
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May 2023 by Donavon W.
A roach just greeted me as I walked out of the shower. Whipped it with a towel. I'm scared to sleep.