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September 2023 by EM EL
Have been a HFCU member since I was born, basically. It is nice to have several convenient locations near me. The culture has changed from "community people, you know" to basically no-one knows me and there seems to be new staff each time I go. Overall though, great rates and easy to contact for help with anything I need.
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September 2023 by Kimberly Entz
Refinanced through them Best choice I've made service is great interest rate are better than any bank and I saved a lot of money Thank you for all your help Horizon......
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September 2023 by Ashley Sponhouse
Just moved to the area and visited them for the first time, very rude staff!
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May 2023 by Collier Nix
drive through service has slowed and ff overall seems under trained and and inattentive
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December 2022 by Scott Mccarty
$5 to use your atm, there’s plenty of cheaper options
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November 2022 by Brylee Walter
If I could give this company negative stars I absolutely would. They are always quite eager to demean and dispose of their employees. Members concerns, questions, disputes and etc are always disregarded. They have no loyalty to staff or members. Whoever is running the show at Reach Rd should be replaced. This company has no idea as to what they are doing. I’m so glad I closed my account and moved on from them when I did. Absolutely horrible place of business. I just hope their employees and members wake up and run away before it’s too late
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September 2022 by Corey Hummel
Got refereed by my boss at work. She’s been with y’all she says for over 20 years. I came in today to switch from my bank which has been PNC for years on which I received poor service and horrible rates to a bank I received quality service where people where actually polite and ready to serve the customer. No one person should feel uncomfortable getting out there own money! Thanks for everything so far guys your all so wonderful! Recommend this bank to anyone local !
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September 2022 by Judy Knarr
Waited 23 mins in the drive thru on Saturday 8/20 there was only one car in each line. It’s 1157 I hope they don’t close before this line moves. Unbelievable
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July 2022 by Sd Van
My husband and I have been members of Horizonfcu for 40+ years. The credit union has changed over time, with new employees and policies. That being said - We have always been treated fairly and with respect.It’s always nice when employees know who you are by name and face and hope that over time we’ll get back to that. We have no intention of banking anywhere else. In times when everyone is complaining about something- people need to know when they’re doing something right. So thanks to the staff of Horizon Federal Credit Union.
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May 2022 by Michele Naglak
Friendly staff always have had pleasant dealings from the staff my husband had a auto loan never any issues for us
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March 2022 by Frank Delmonte
Didn't take the time to listen and were very rude. Find a reputable bank that can serve you better. Amateurs...
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March 2022 by Matthew Rockwell
Go for a professional bank, they really don't know what they are doing. They didn't even know what an IBAN number is. Their internet platform is a joke. Find someone else.
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March 2022 by Wilde Card
Terrible bank. Unprofessional, no helpful, rude and slow and their app is from the 1980's. Go with another bank. A disgrace for credit unions everywhere.
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March 2022 by The Cyrcle
Terrible bank. Like 6 year olds trying to balance a checkbook. Use a trusted bank that has a proven track record.
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March 2022 by James Mcpherson
Bad service and unprofessional. Only go here if it is your last option.
