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May 2021 by Albert Williams
Professional, prompt and courteous.
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January 2021 by Christina Frey
Very happy with the work they did on our Rav 4 Sport. We had extensive front end damage from hitting a deer. They fixed everything and made it look brand new and washed it. They had it all done in three weeks not bad seeing how it was around Thanksgiving when they got our vehicle in. They also kept us very informed on what was going on. I would recommend them to anyone that needs professional work done to their vehicle.
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September 2020 by Karissa Minnick
My truck needed major front-end repair after I was involved in an accident. The only reason I selected this body shop was because I needed a loaner car while they worked on my truck. They ended up having it for two months. Upon getting it back, my check engine light and airbag sensor lights were both on. I called them and they said it's probably nothing to worry about and it should disappear within seconds after starting the vehicle. However, it never went away. It was concerning to me because they "fixed" the module and various things after my airbag went off in the accident. I was on my way home from work one night and my truck completely shut off. I didn't have steering or brakes. The next morning I called them to see what could have caused that to happen. They said it was probably related to the accident and they would send a tow truck to the location and drop off a loaner and take my truck to a dealership. A few days later I got a call from the fairfield dealership in Lewisburg. He explained what the possible issue was and I declined service. When I went to pick it up the next day, I had a bill for $425. I could not believe it. Not once did they go over services with me on the phone or explain the costs of anything. I never gave a verbal authorization for them to do anything. I will never go to any fairfield business ever again, and I do not recommend you do either. They are in it to rip people off. Stay away from them!
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February 2020 by linda platt
I got a better response from fairfield then I have from the insurance company.I've left messages about the estimate that I got and I still have not heard from anyone.
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December 2019 by Douglas Boyles
Professional staff, quality body repairs
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December 2019 by Sherry Garverick
I was given a fair quote with a 3 day turn-around. The repair was finished on time and the vehicle was in tip-top shape when I picked it up. It had been washed, wiped down, and tires shined. My thanks to Corey and Justin and the rest of the team.!
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December 2019 by Rachelle
A Day time Emmy drama nomination should be entered for Brian in the body shop department for: unapologetically lying, poor communication and having the right amount of inflection in his voice to come across like he cares (he nails it on all these! Bravo to you, Brian!)
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October 2019 by MATT HILLER
They had done the bed on my Ram 2500 and the rockers l, yes it's a 2015 and already had these outlined issues. While Fairfield covered my truck the body shop did the work and didnt charge me. Here we are little over a year and the clear coat is peeling everywhere they painted. I am disgusted and disappointed that I spent 40k on gorgeous truck at the time and now i am embarrased about it. Straight BS on the body shops portion. They undercut the costs by limiting the amount of clear they threw on the truck, period. I will never take a dang thing there.
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July 2019 by Meghan Danley
I'll never go here again!!! I dropped my car off last monday when I picked it up last night my windshield was cracked. It wasnt like that when I dopped the car off! I have ghw paper that shows work was done to the light assebly on the front of my car and it wasnt touched and still has the same issue as when I dropped it off yet the charged for it. My car drive absoutely horrible now the steering is super tight and hard to turn and its now making a funny grinding noice when driving all things that where fine when I dropped it off and shouldnt have been messed with!!
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December 2018 by HBG SB
Dont be a s***** amd bring your car to these crooks
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December 2018 by Lester Gillis
there estimater sucks,dont ever use these people they buy used parts then jack price way up
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December 2018 by Camisue Bowes
Very helpful and honest.
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December 2017 by Chyanne Mattern
I will never go to them again. They over charged me and we will never get our money back. I will tell everyone I know not to go here. I would give them no stars, but it won't let me.