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March 2024 by Jessie B.
I'd give them zero if I was able. They quoted my mother $598.00, in addition to 128 per hr, to replace a wiper blade "busching". My mom was told she would need another motor not true. My mother took her vehicle to Smittys Garage in Cogan Station and ended up paying 100 dollars. Unbelievable.
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February 2024 by David
Great customer service. Fair prices.
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February 2024 by Cathy Russette
We took our mini van here about 10 months ago to get it inspected. It was running fine when we dropped it off. We got a call it was done and it was about $400. We were shocked. Something about the wheel barer and they were surprised we didn't lose a tired while driving. Wow, okay I'm glad they caught it because I want my kids to be safe. My husband brought the van home and said it was making a noise. I drove it and hell yes it was making a noise, A grinding ever time we turned and now the ABS light is on.Hubby took it back and the guy he spoke with said he had to call his manager. The manager, who didn't know he was on speaker phone with my husband standing right there said "NO! No way is that van making noises. He is lying!" Great customer service right there, How can we lie about a noise? Listen to it yourself! Why is the ABS light on now? "Oh sometimes that just happens"I kept forgetting to leave this review but since I am searching for someplace to get it inspected this year, I noticed these idiots and it still makes my blood boil because they did NOTHING to fix whatever they did to my van!You don't even deserve the one star I had to give you!
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February 2024 by Christine Manenkoff
I arrived at 8:46am for an oil change and inspection. They finished with my car just before 10, but needed the updated papers for the inspection. I had them emailed by 10:08. I'm writing this at 11:20, still waiting to get checked out. Nothing "jiffy" about this place. I will not be back.
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February 2024 by Sadie
I have never felt more safe and respected at a car shop than I have at this Jiffy Lube. I am a young woman with a crappy car, and whenever it starts doing something wacky, this Jiffy Lube is my first stop. I’ve come here at least four times now, for everything from an oil change to a bad radiator. Every time, I come in and explain my symptoms, and I am fully listened to. The staff goes above and beyond to explain to me step-by-step what’s wrong with my car and what they suggest to fix it. They explain with kindness and patience, and never make me feel stupid for saying things like, “I don’t know, it just started squeaking.” The prices are extremely fair (I’ve checked with my dad), the service is always speedy, and all of the fixes are done right the first time. This is my go-to place in Williamsport, and I feel safe going here alone as a young woman. Thank you, Jiffy Lube.
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January 2024 by Anthony Yablonsky
The service was fast, friendly an respectful
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December 2023 by Jeff Porter
Things they need to remember I f you move something put it back. Fortunate I was in a well let when driving. Check headlights never put back in original place. Drove with headlights off when they were on auto originally. Never put seat back. Trivial to you customer might not like it.
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December 2023 by Kaya C
I'm very happy that I came here for the first time today. They have perfect service and very patient translation. Their work is very perfect and meticulous, with rich professional experience. It is completely different from the feeling I had when driving after maintenance in the past. All in all perfect! We will be back again!?? ...Came here again to check the car. Very professional repair team to check the problems with my car. Very good！
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December 2023 by Legendary Gaming
I just want to say thank you to everyone especially the owner of jiffy thank you for everything that you did, from my family to yours happily holidays, ? your help ment the world to us (forever grateful) Kiara & Chris
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December 2023 by Lori Kupres
All the employees were so friendly and polite and professional! It was such an absolutely wonderful experience! And they vacuumed! Be still my heart ?
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November 2023 by Graysen K.
DO NOT TAKE YOUR CAR HERE!! If I could give Jiffy Lube in Williamsport, PA a ZERO STARS, I absolutely would. Their incompetence almost blew up my engine. My husband took our Honda Pilot in for an oil change and they did not put the oil cap back on. After 4 days with no cap our car started to smell of burnt oil. When my husband stopped to check, our engine was covered in oil and the oil cap was gone. When he took it back to Jiffy Lube, the manager couldn't find our oil cap. He refused to give us our money back saying our car "didn't suffer and major damage" and instead offered us a free oil change. As if we would ever go back there! My husband explained that we are from out of town and we're heading home tomorrow and this could have seriously damaged or even ruined our car. The manager's response was oh well, we'll fix it for you at no charge. Seriously!?! So my husband gets the regional managers information. Well, then today my husband gets a call from the store manager saying he must have brought the car in without one. Really? Talk about adding insult to injury. Just be warned, the people working here ate seriously incompetent! DO NOT GO HERE!
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October 2023 by Gandolph theRed
Had oil change done in my truck and they put 5.5 quarts in when it calls for 4.5. They were more concerned with selling me additional services then doing what I asked for. Prices are not transparent either, if you go here ask specifically how much you’ll be charged right away.
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September 2023 by Courtney Andrews
Very friendly! Great work! Went in for an inspection and oil change it was very fast and efficient.
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August 2023 by Matt M.
NEVER EVER GO TO THIS RIP OFF OF A BUSINESS. OMG never in my life have I seen a more unprofessional scam shop. my wife took my vehicle in for oil change and it cost $540 . they told her it needed all kinds of srevived that didn't even need serviced. then they wanted to put on a serpintine belt on for another 400. WOW THANK GOD I GOT THERE BEFORE THAT HAPPENED. argued with employee and then he wanted to get physical and threw oil all over parking lot. unbelievable STAY AWAY. Only giving 1 star because you can't give zero stars.
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August 2023 by Thomas Robinson
The employee backed up and hit the front of my car and didn’t say anything…. Then another employee lied to me and told me that my tail light and my blinker weren’t working. I told them I’d get it fixed later…. I checked my taillight and blinker after the service was done and they worked perfectly fine… watch out for these dudes this isn’t the first time I’m hearing stuff like this. Other people told they scam peopleService: Oil change
