-
February 2023
Decent bank, 90% reliable atm. People inside are helpful too, but seem a little bothered to help at times.Was referred to "get the app" when I went in inquiring about something on my account. Would have just rather worked with a person to figure things out. ?
-
August 2022
Never any issues that aren't easily solvable in a 5 min phone call or visit. Friendly at this branch as well as when you call the customer service for M&T. Good with online banking troubles and fraudulent activity.Edit: they will also never give you the run around like some other big banks.
-
May 2020
I called this bank about unauthorized deduction in my debit card. Mr. Merril who attended my concern and he addressed the issue on the spot in up to the smallest details.I experienced excellent customer Service.